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AustraliaHome2 Suites by Hilton Long Island Brookhaven Guest Reviews
Overall Average Score:
Excellent (4.35 out of 5)
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| 1.5 miles from Yaphank centre |
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Toby Sun, 4 June 2023
great experience
Liked: Everything worked out superbly. Highly recommend this hotel.
Dan Fri, 2 June 2023
Never again
Liked: The location was decent. Easy to get to
Disliked: Do not book with Booking.com. The customer service is atrocious. You can get a better price on the hotel website. I paid double of what the rest of my baseball team and the only answer I have received about why is basically “sucks for you”
Luvia Tue, 30 May 2023
Exceptional
Tamtam-tamtam Mon, 29 May 2023
No recommendation. One of the...
Liked: The location was good.
Disliked: The room was the smallest room we ever had (and we travel a lot). The bed sheets were dirty and the floor was covered with dog hair. Spiderwebs all around the ceiling. The door wasn´t entirely closing and we didn´t feel comfortable at all. The photos look so nice, but reality was really bad. There´s also no staff on-site to complain to. And another car was parking on our parking spot, so we couldn´t even park properly. Not just our room, but the entire house was very old and dirty.
Jat Sat, 27 May 2023
wonderful stay
Liked: good location, good breakfast, clean facility, and spacious room.
Disliked: nothing
Shiyu Tue, 23 May 2023
The hotel front desk lied...
Disliked: I made a reservation of 5/15-5/19 through Booking but decided to check out on 5/18. I got the verbal approval from the front dest that I can get the refund of 5/18, so I checked out at 9:30am of 5/18.However, the front dest staff LIED ABOUT my check-out date, insisted that I stayed the full 4 days until 5/19 and refused to refund!!! I received my receipt before the regular check-out time of 5/19, which is the proof that the front dest lying. If you would like to check out early and get refund smoothly, please make sure to get the WRITTEN approval first so they cannot deny!
Jan Tue, 23 May 2023
Wonderful week ever
Liked: We loved everything! The staff was very friendly and professional. Breakfast was good and delicious. Servers Staff were clean and organized. Room was what we expected to be, very spacious, the appliances we need it. Worth the price on the room plus the extra day
Disliked: There was no dislike about this hotel
Dawn Sat, 20 May 2023
Exceptional
Mirela Wed, 17 May 2023
Exceptional
Conroy Wed, 17 May 2023
Exceptional
