Home2 Suites by Hilton Kitchener

I recommend

Liked: Friendly staff , the place is new, clean and organized
Disliked: The breakfast wasn’t good

Exceptional

3 nights in KW, hotel...

Liked: Staff are dedicated to excellent service!
Disliked: It was a heat wave and the hallways were very hot.

It was excellent.

Liked: The young lady at our check in was so pleasant, so very helpful and just made my night. The gentleman in the morning was very nice as well.

Exceptional

Liked: All
Disliked: Na

Exceptional

Exceptional

Beautiful hotel

Liked: We loved how friendly the staff was, we enjoyed the lounging area outside with gas fire pits and comfy seating to enjoy the night without being stuck in the hotel room the entire time. It was very clean and fresh and the room had everything we could possibly want or need ranging from paper towels to glassware along with a dishwasher to eliminate the hassle of washing/drying dishes when trying to check out. Also the complimentary breakfast was absolutely delicious. We were a but leary to try because of the horrible reviews on the breakfast but everything was fresh and delicious. Couldn't have asked for more.
Disliked: The biggest downfall I would have to say is the pool situation. The pool is not very big and it is shared by guests in both hotels as the pool is in the connecting hotel (double tree). There happened to be a bunch of kids here for a competition so the pool was pretty well out of equation for us. However the lounging space outside absolutely made up for it.

Superb

Liked: I liked the cleanliness of the hotel and room. I thoroughly enjoyed using the lobby space and the breakfast provided. I also loved having the kitchenette in the room for greater comfort in the foods we enjoyed.
Disliked: The pool was quite a walk to get to, and we needed assistance getting there.