Home2 Suites By Hilton Greenville Airport

Exceptional

Ok

Liked: The location
Disliked: I was disappointed that it wasn’t a full kitchen with the stove, because from the description it said it had one.

Good

Liked: The room was huge compared to others. The breakfast selection was different than I have seen in the past. The breakfast sandwiches and prepackaged milk were nice. It was clean and smelled nice through the hotel and they seemed to have nice amenities although we did not utilize them ourselves.
Disliked: There was an alarm set from previous guest that woke us up at 6am, the beds were less than desirable. My son found a black wavy hair in his food.

Exceptional

Overall positive experience that I...

Liked: Cleanliness and room size. Staff was helpful and friendly.
Disliked: The check out time. I’ve stayed at hotels in the area that had a 12pm check out which would have been more helpful for us since we were there for a soccer tournament

Spacious, Comfy, Location!!

Liked: Location! Clean and comfortable.
Disliked: Can't think of anything

Exceptional

Superb

Rude manager, poor facilities, horrible...

Liked: Bed were comfortable
Disliked: Wallpaper peeling, next to a rehab center, wouldn’t honor refund even though we paid extra for the early cancellation. We had a sick child that needed a Dr and checked out by 8am before our second night. Manager very rude and said that she would honor the refund of the second night but doubled the price of the first since that “was the going rate”, which resulted in no money back. The other employees were very nice.Would never book at a Hilton property or through Booking.com ever again. Booking.com wouldn’t refund since we paid the property directly.