Home2 Suites by Hilton Gainesville

Exceptional

Would definitely stay again

Liked: Hot breakfast was definitely a plus! Make your own breakfast sandwiches and waffles were a hit for the kiddos. Plenty of space in the rooms for the kids and the TV had everything they needed. Pool was clean and no one else was out there so they had it all to themselves. Also always love the app capabilities with online check in/out and digital key.
Disliked: The staff forgot it was a holiday and shut the breakfast down early. However, they did reopen it quickly, apologized for the error, and extended the breakfast time to accommodate anyone who may have missed out. The food came out hot and fresh and was just as great all of the other days.

Exceptional

Shaking my head

Liked: Complimentary bottles of water. The mints upfront. The lobby is super cute. The younger girl with the dreads in a pony tail. The handsanitizer in front of the elevator. One of 3 of the pillow because it felt feathery and fluffy.
Disliked: The loud neighbors next to me. The clicking noise all night long each night. The hearing a thirsty fat frog sound most of the night and Dat. The dirty rug! I feel gross. Woke up itching both nights. Dirty microwave, trash under and behind furniture. Very dirty shower. Showered with my crocs on!!! The ac went on heat all by itself woke up sweating. Called about the ac the first day I arrived and they said one of the units would work eventually just to try to keep working it said they would send out a maintenence man and never did. I finally found out myself that the air in wall is connected to the one on wall. Won't let me adjust it. Still heat by itself or it's freezing to the point where I'm shivering and my body was cold as heck. I hate the heat so badly. The cold is my favorite but it was ridiculously freezing like uncomfortable. Greasy door knobs and front of fridge and freezer finger marks/ smudges. Dirt marks on all 3 towels and one smelled like maple syrup! Ugh I'm so disappointed and disgusted. The staff was quick to get an attitude for nothing. I just smiled and bit my tongue. Only one young girl with dreads in a ponytail was sweet. I didn't want to put a review like this I went and talked to her downstairs and whispered the majority of what I'm stating here that way it stays between staff and not all up on here for everyone to see but Noone has done nothing or reached out she asked if I wanted to switch rooms but whyyyyy would I want to or have to switch rooms I'm exhausted out here for work working all day and lateeeee nights. The rooms should be immaculate. I chose and browsed the internet for a while and decided to pay more money to be in a clean nice environment but I'm definitely uncomfortable the whole time I was here and shame shame shame just two nights. This hotel should notttttt be named after the hilton. I'm sorry but it definitely makes hilton look bad.

I enjoyed my stay

Liked: The hotel is close to Shands Hospital, the breakfast was good, the room was spacious
Disliked: If they would have come in with fresh towels and clean my room.

Good

I’d stay there again

Liked: Large room, comfortable beds, curtain separation from sleep sofa, full size fridge, desk, plenty of storage would be excellent for longer stay
Disliked: I wish breakfast did not shut down at 9 am on Monday during graduation week. Extend weekend hours when there is a big event during the week

It was good till I...

Liked: Property was clean and very nice
Disliked: The breakfast staff, one lady in particular was rude. When I asked about the different hot foods was “can’t you read and look at them”. Not what I expected from Homes 2 suites by Hilton. That experience ruined me in how she spoke to me.

Very good