Home2 Suites By Hilton Fort Worth Fossil Creek

Bad

Disliked: They don’t have Daily cleaning I requested 3 times they didn’t clean and replace towels They said cleaning is with 3rd party and we don’t control them in my last day of stay I went down and ask for towels and toilet paper Spoke with manager his name is Raul he said our budget won’t allow to clean every day I told him how about every other day he said yes I said 3 days no cleaning.This hotel at Fort Worth is a joke.I won’t trust booking.com as well

Good

Overall a nice place and...

Disliked: The bed sheet did not stay on the mattress because the mattress protectors and topper were too thick.

Great place to stay!

Liked: I arrived July 3rd and departed July 5. Understandably staff was a little short due to the July 4 holiday, but Mindy at the front desk was friendly and found a room for me. She also texted me twice during my stay to ask if I was doing okay. I have never had staff check on me like that before! The location was perfect, in a residential/commercial area - about 2 blocks from loop 820, so not much noise or traffic, however, still very close to restaurants and shopping. The room was cozy with a seating area/sofa, queen size bed, and kitchenette with microwave, refrigerator, coffee maker, sink, storage space, dishwasher, and a few glass dishes, which were especially nice because I avoid using disposable serving stuff when possible. The lighting in my room was great! I prefer a well lit area and there were many lights/lamps in the room. I did not have time to use the workout room or the pool, but I did inspect both. The workout room was clean and well equipped. Two things about the pool stood out - it is not located next to a major highway (as so many are), and it had a privacy fence. It was very pleasant and relaxing! I don't have a dog, but noticed there is a dog park on the grounds. The breakfast was good, with several egg selections, biscuits, waffles, juices, milk, bananas, yogurt, oatmeal, etc. The coffee was exceptional! Here's a tip if you feel challenged (like I do) on I35 or Loop 820 in north Ft. Worth, I came in from Oklahoma and was going back to Oklahoma. Going in was a nightmare, so when I left, I traveled north on Hwy 377 to Hwy 114, then west to I35. It was so much easier!
Disliked: The only down side to staying at the Home2 Suites at Fossil Creek was the smoking area right outside the door at the end of the hall on the first floor. It made the end of the hallway smell smokey. That said, my room was near the door but did not smell at all. Maybe management could consider moving that to the other side of the parking lot near the dog park.

Exceptional

Exceptional

Perfectly nestled, clean and relaxing!!!!!

Liked: Location, cleanliness, and I couldn't hear my neighbors.
Disliked: I would have liked the hotel to book a private masseuse to give me and my daughter a spa day, oil massages and face mud treatments.

Exceptional

Liked: Very clean

Superb

Liked: The room was very clean & I enjoyed the pool before my room was ready.
Disliked: The ironing board & iron was not working properly.