Home2 Suites By Hilton Fort Worth Fossil Creek Guest Reviews
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6.2 miles from Fort Worth centre |
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Sherida Wed, 17 April 2024
It was great
Liked: everything
Disliked: nothing
Noni Sat, 30 March 2024
Superb
Amanda Thu, 28 March 2024
Superb
Liked: The room was clean and comfortable. The staff was very friendly and courteous.
Juanita Wed, 20 March 2024
Very Pleasant! I will stay...
Liked: The atmosphere was great! The staff was very helpful and pleasant
Laurie Mon, 18 March 2024
Exceptional
Liked: It was a great location Central to most everything we did. Very clean and the most courteous and helpful staff
Disliked: The bed could have been a little softer but overall very nice
Lauren Tue, 12 March 2024
Exceptional
Liked: Very clean. Rooms are nice, big and updated.
Disliked: Breakfast could have had more options.
Amanda Mon, 11 March 2024
Superb
Alvarado Tue, 5 March 2024
Worst experience ever
Liked: The Location was fine
Disliked: I was placed in a room designed for handicapped occupants. I did not request this, nor am I handicapped. OKThere was no phone in the room, really? That speaks to the lack of quality control. No big deal they put it on the maintenance list.The hotel wifi TV had severe latency issues and would stop working every 10 minutes. I spoke to the front desk and their response was "Our internet sucks". Good answer.Lastly, the bathtub was so slippery I fell. This, in a handicapped suite? So their concept of a handicapped-equipped room is to make it a death trap. Any tub should have a non-slip surface. Seriously, I broke a rib and my left arm has soft tissue damage. I spoke with hotel management and they said they would conduct an investigation.Needless to say, they refuse to respond or give me any information as to the status or outcome of their internal investigation. Nor have they contacted me about my injuries or well-being.The problem with the TV is persistent as you can read from previous reviews and has never been remedied.So, if you are looking for a room that is poorly maintained, dangerous, and hotel management with a lack of interest. Go ahead and take a chance. Oh, and by the way check their response to previous guest complaints. They ask you to spend your money and take another chance.
Daniel Tue, 5 March 2024
Over all it was a...
Liked: Breakfast was very good.well stocked.And very clean eating area.
Disliked: not enough wash cloths. Pool was not open.
Rita Sat, 2 March 2024
Good
Liked: It so ok not my favorite stuff
Disliked: The orange juice Was out… I seen no fruit the room was very nice and clean bed very comfortable staff was nice and polite