Home2 Suites By Hilton Eugene Downtown University Area Guest Reviews
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|0.3 miles from Eugene centre|
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Anonymous Sat, 8 June 2019
Belinda Mon, 3 June 2019
Liked: The location was perfect. Amenities which we didn?t get to use but was happy that they had free laundry service and a pool! The staffs are amazingly nice and quick to help and very accommodating
Anonymous Fri, 31 May 2019
Anonymous Tue, 28 May 2019
Disappointing, but location and facility...
Liked: Great location for activities in Eugene. Close to restaurants, etc. Nicely appointed rooms. We were short stay but could easily see this being a very good location for a long stay (which I've done quite a bit of professionally).
Disliked: We were told at check-in that breakfast was available until 10:00. When we went down at a couple of minutes before 9:00, they were already disassembling, despite several people standing in line. It was Memorial Day, and come to find out, they serve until 9:00 on week-days, despite what we were told at check-in. Yes, we could have checked our key packet and found the correct time. The young lady in the cafeteria was VERY rude when we asked to please still get some breakfast. There was a diabetic in our party, insulin already taken, expecting breakfast and even that explanation didn't help get any food. When we complained to the front desk, they said we have 2 employees serving over 100 people! When I asked to refer the matter to a manager, the youngster at the desk said, "I'll mention it to her." I asked him to have her call me in the room within the next 15 minutes (we needed to get breakfast soon) and she never called, didn't email me although the hotel had my address, and so on. One final observation--the cleaning crew was excessively loud banging around and yelling back and forth in the early morning hours.
Korene Mon, 27 May 2019
Liked: The room was comfortable and had a lot to offer, much like a studio apartment. The staff was helpful and friendly.
Disliked: I felt for the price it could have been cleaner. I think tbe basics were done, it was the attention to detail that lacked. Un clean mirror, pile of dust bunnies behind the TV, the foor could have been vacuumed more thoroughly.
Jennifer Mon, 27 May 2019
We were very satisfied with...
Liked: It was clean and spacious. We had everything we needed for our stay.
Disliked: It was crowded in the breakfast area.
Lorez Sun, 26 May 2019
Liked: Convenient location and courteous staff
Kent Sat, 25 May 2019
I will recomend you guys
Liked: Staff was awesome and room was quiet
Chienjou Fri, 24 May 2019
Liked: Breakfast was good
Kelly Wed, 22 May 2019
Liked: Updated nice furniture great breakfast even kiwis!
Disliked: Bath gel smelled like baby powder yuk!