Home2 Suites by Hilton Durham Chapel Hill Guest Reviews
Write a review
|9.7 miles from Durham centre|
Write a review
Tysonya Thu, 10 June 2021
James Sat, 5 June 2021
Liked: Good location. Good food around the area. Big room
Disliked: Hard to find an employee to get a room card instead of using my phone.
Jeronimo Sun, 30 May 2021
Kwame Tue, 11 May 2021
Janis Mon, 10 May 2021
Liked: Newly built
Disliked: Need more parking spaces
Michele Sun, 9 May 2021
Lachelle Wed, 21 April 2021
Everything was awesome
Liked: Loved the room an so did the kids
Disliked: Everything was great just no hot breakfast
Blueheadedmonster Tue, 20 April 2021
Rita Tue, 20 April 2021
Convenient, quiet, clean & comfortable!
Liked: Staff were very helpful and friendly. They let us move to a different room near a side door for our 2 small dogs. Rooms are spacious and comfortable. Property very quiet despite nearby construction. Plenty of options to grab a bite to eat near the hotel but you can also purchase frozen microwavable meals, snacks and cold soft drinks or bottled water in hotel lobby. Coffee & hot water always available in lobby. Super-convenient location. We booked same room for our return trip through Durham!
Disliked: Grab n Go breakfast was a little sparse - just bagels & cream cheese and a couple packets of instant oatmeal & grits. Maybe we were late?
Torre Tue, 13 April 2021
I often say disappointed comes...
Liked: The location was perfect.
Disliked: The hotel is supposedly a non-smoking but guest were smoking marijuana in there room. The sofa sleeper in our room was the nastiest thing I have ever seen. Due to COVID you have to go to the front desk for fresh towels. The front desk personal was the friendliest when I asked for fresh towels. He said that there were no fresh towels and housekeeping did not wash them. WHAT? After challenging that response he finally me some fresh towels. The gentleman cause use training in customer service. 'No' should never be an immediate answer to a question asked by a patron. Not until you have exhausted all options. The gentleman finally got us fresh towels but why did I have to challenge him for them. One evening when we returned to the hotel I used the lobby bathroom and it was nasty. There was paper all over the floor. Disgusting!!!