Home2 Suites by Hilton Columbus Polaris, Columbus

Good

Liked: The location was near a lot of shopping and restaurants which was great! It was clean and the room was nice. When we arrived, the network was down which made it challenging to make the door keys. The gentleman at the front desk was helpful and explained that he would let us into our room and get the network working again and we could stop by to pick up keys. He was friendly and handled the situation well since there were a few people checking in at the same time.

Good

Liked: The location was near a lot of shopping and restaurants which was great! It was clean and the room was nice. When we arrived, the network was down which made it challenging to make the door keys. The gentleman at the front desk was helpful and explained that he would let us into our room and get the network working again and we could stop by to pick up keys. He was friendly and handled the situation well since there were a few people checking in at the same time.

disappointing I have stayed at many home 2 and they were great,that is why i chose this one

Liked: the location was great
Disliked: no hot water for the instant oatmeal the sausage patties sandwiches were hard and room temp. no pain yogurt A dog was barking all night, when I called the front desk they said unless I knew the room of the barking dog they could not help? how about walking the halls of the second floor. Trash was left in the hallway for 2 days (same trash) soap dispensers are mounted to high in the shower When we checked in the clerk was sitting at the table and seemed annoyed we interrupted her phone session Not having travel sizes of hairspray, but then agalin the clerk only said no,briefly opened the cabinet behind her and glanced at the open booxes

Clean and comfortable

Liked: Spacious room
Disliked: N/A

disappointing I have stayed at...

Liked: the location was great
Disliked: no hot water for the instant oatmeal the sausage patties sandwiches were hard and room temp.no pain yogurtA dog was barking all night, when I called the front desk they said unless I knew the room of the barking dogthey could not help? how about walking the halls of the second floor.Trash was left in the hallway for 2 days (same trash)soap dispensers are mounted to high in the showerWhen we checked in the clerk was sitting at the table and seemed annoyed we interrupted her phone sessionNot having travel sizes of hairspray, but then agalin the clerk only said no,briefly opened the cabinet behind herand glanced at the open booxes