The staff here are very welcoming and helpful.

Liked: Staff was excellent.
Disliked: Fire alarm was pulled by someone at 2 a.m.

Exceptional

Recevied wrong room. Room AC...

Liked: location was great for our purpose
Disliked: we weren’t given the right room. booked a king room and received 2 doubles. it wasn’t a big deal. we checked in and visited friends. came back to a hot room. air would not work, although it was running. it was late and just me and my young daughter. did not want to have to deal with changing rooms so late. tried calling front desk multiple times to get someone to check the air or try to fix it. continued to be “busy” and no answer for an extended period of time. I finally gave up when my child fell asleep. glad it was only 1 night.

Exceptional

Liked: The location, the cleanliness, and the staff were awesome.
Disliked: Very little parking. The bathroom was pretty small.

Comfortable bed that you can't...

Liked: comfortable bed, good A/C, clean, good location, good parking
Disliked: The fire alarm went off at 4am and the staff were incredibly unhelpful and not at all sympathetic. I spoke to one guest who was staying there for a month and he said the fire alarm had gone off in the middle of the night FOUR times during his stay. To me this is unforgivable. A hotel has ONE job and that is to provide a place for guests to SLEEP. There is no way to justify allowing this issue to go unremedied.

Great location and very nice...

Liked: Location is excellent for being close to University of South Carolina. It’s very clean and has great parking. Staff is very nice.
Disliked: Bedding is not enough. Would be better to have some think blankets or a warmer comforter.

Liked: Please accept my review as a token of gratitude for TODARA, a lovely individual with whom I had the pleasure of meeting on July 25, 2023. As he was apprised of a difficult situation he handled it with grace and I am truly grateful for his professionalism.

would recomend and stay again

Liked: beautiful hotel, loved the room
Disliked: person on reception desk not the best-mumbled even when we asked him to speak up and $13 for parking is not Columbia standard-especially on he weekend

would recomend and stay again

Liked: beautiful hotel, loved the room
Disliked: person on reception desk not the best-mumbled even when we asked him to speak up and $13 for parking is not Columbia standard-especially on he weekend

Adequate

Liked: Location
Disliked: Holes in curtain, Pennies found in bed. At midnight had to go BACK out to car to put in the parking pass. Tired and didnt want the hassle. Fire alarm went off.