Home2 Suites by Hilton Columbia Downtown

The staff here are very welcoming and helpful.

Liked: Staff was excellent.
Disliked: Fire alarm was pulled by someone at 2 a.m.

Very comfortable stay in a...

Liked: The customer service was excellent! So friendly and helpful. The room was spotless and the beds were very comfortable.

Terrible. Just terrible. I can’t...

Liked: The girl at the friend desk was nice. That was it. She was helpful in the morning when I was leaving and I’m very grateful. Every single other aspect of staying at this hotel was the worst I’ve ever experienced
Disliked: It was loud. Music played until 2 am. Parking lot was full so I had to park on the street but the night manager still wouldn’t refund my parking payment. The blinds were broken and there were no curtains so I had to sleep with a giant industrial spotlight that illuminated the hotel at night shining on my face in bed. I asked the night manager for help or to switch rooms and he was completely unwilling to help me.

Great with the exception of...

Liked: N/A
Disliked: The paid parking. My first time having to pay for parking as a guest at a hotel.

Exceptional

Great

Superb

Liked: Great location, a little more grease on potatoes.

Very good

Liked: the staff were very friendly and helpful and the hotel was very clean, safe place to stay.
Disliked: breakfast was very basic but it was free

Superb

Superb