Home2 Suites By Hilton Birmingham Downtown

Room very clean; good drawer space; excellent use of space for eating; excellent TV.

Liked: Ketris, Front Desk Supervisor, was extremely helpful.
Disliked: No blankets in room.

Very good

Exceptional

Disappointing

Liked: The location it was by alot of restaurants.
Disliked: We didn't have a key to the room because the computer for the keys was down the whole time, when they finally took us up to the room we went in to check the room out and it was food in the microwave and frozen beer in the freezer the guy that took us to the room say it and when we went down stairs they said that housekeeping was going to take care of it but when we got back this was over 3 hours because we where here to see family we still couldn't get a key because the computer was still down and when we got back up to the room the food and beer was still there the guy took it but the that was so unprofessional, then the light went out of the bathroom we where just over the whole experience..

It was very convenient to...

Liked: We had a wedding to attend and the reception was held atThe Fennec/The Social. We loved that the hotel was directly across the street and a short walk to our room after the party.
Disliked: Apparently a new card service was installed the day before we checked in and the system went down. We were never given keys and had to have an employee escort us to our room whenever we needed to get in. It was a bit of an inconvenience.

Wouldn’t stay here again

Liked: It is a nice hotel
Disliked: It was really noisy some one had a dog when we were on the second floor and you could hear them running down the halls laughing and the dog barking.

Superb

One of the nicest hotels...

Liked: Close to Region Stadium
Disliked: Nothing

Good

Liked: The room
Disliked: The check in process

Overall! Good

Liked: Convenience to our UAB appointment !! Breakfast was good Staff was friendly
Disliked: Loved everything except the cleanliness of the room and hallway. Hair on the shower wall and in the bathroom sink. The hallway definitely needed to be vaccumed, candy wrappers & Straw covers and mustard packets on the floor for both days.We ask one of the housekeepers next door. could we have two more coffee packets, and she told my husband, "We don't have coffee makers in these rooms" She might have been new?? Very happy with the stay otherwise !!