Home2 Suites by Hilton Baton Rouge Citiplace

Superb

Exceptional

Exceptional

It was overall a nice...

Liked: I liked the setup of the hotel room... spacious, clean, aesthetically pleasing. Breakfast was nice, staff was friendly. Pool looked nice even though I didn't use it.
Disliked: The bed had only 3 flat pillows. No cushion or support. We ask for more pillows and they asked how long we were staying, we responded overnight, then was told that there were no pillows available in the entire hotel and offered towels or blankets. It seems that the response to our question prompted how she should answer.

Passable

Disliked: Bedding needs to be upgraded. There was essentially only a sheet on ours once I stripped the coverlet (the decorative covering off). No duvet or anything.

Exceptional

Superb

Poor

Liked: I liked the hotel and the amenities.
Disliked: I didn't like that I was not credited for my early checkout and I was not given a receipt.

Superb

Liked: How clean and friendly staff
Disliked: Price