Home2 Suites By Hilton Baltimore Downtown

Almost everything was fine for...

Liked: Nice rooms and decent breakfast
Disliked: The elevator was broke my entire stay and i stayed on the 10th floor.

Bad

Very good

Liked: It was very clean and even though it was super busy and there were some outside construction issues, they were still very accommodating and the front desk receptionist was a sweetheart
Disliked: Construction and parking sucked but that was not their problem

Won’t be back

Liked: Nothing
Disliked: Valet stopped at a certain time without warning, there’s no parking, the elevators weren’t working when I arrived, the front desk staff is ghetto, played & talked on their phones as if they weren’t at work. The front desk staff agreed to valet a white male’s car at the same time I was checking in as if they didn’t just deny me the same service.

Bad

I would love to come...

Liked: Very relaxing and clean
Disliked: It wasn’t nothing bad about it

Run.....DO NOT STAY HERE!!!!

Liked: Nothing!
Disliked: There was no hot water, peeling paint on the walls, it smelled bad and the shower was full of mold. My husband and I had to go to the store and buy mold and mildew remover and clean the shower ourselves just to shower. After running the water for 2 hours and it still being ice cold, we contacted the hotel and the hotel manager said "he turned off all the hot water on the 14th floor so we could shower!" We checked out and booked at another hotel 15 minutes away.

Staff was nice, hotel was...

Liked: Great location to go to the arena to see a concert
Disliked: Parking is scarce

Overall, I can certainly see...

Liked: The staff was very courteous and not only were helpful when we needed them, but smiling and welcoming when we saw them (and not in the fake "costumer servicey" kinda way, it felt like real genuine hospitality). Though I didn't partake, my traveling companion and others stated the breakfast was great, The rooms were clean and accomadating in design and emenities.