Home2 Suites By Hilton Baltimore / Aberdeen MD

Superb

Pleasant would recommend

Liked: We had to stay seven nights while we finished our new home build. We picked this hotel because it was dog friendly even though it was 40 minutes away from our new home. The staff is amazing. Every time I had to go to the front desk (request extra towels) every single one of the staff that was working was nice. The pool was fun for my little one to play in and I liked that it had a gym and a laundry room which I did use because they looked clean. The room was even better than I expected. Taking my dogs out at night I never felt un safe and they have a big field right by the parking lot. They loved sitting on the sofa bed and watching outside. The one down side was it seems to be a hotel that all the Ripken Stadium youth playoff/game teams stay and the first few days of our stay we had boys running up and down the hall banging on doors and slamming the staircase doors running up and down and constantly leaving trash laying around and being obnoxious. I wish they would have a policy that the kids need to be supervised by the parents instead of them sitting outside drinking. But after they left it was nice. It is off route 40 and it’s not really the best location but I would stay again if needed.
Disliked: All the boys running around slamming doors, running up and down halls and staircases and not cleaning up after themselves. They also were being obnoxious in the pool so I couldn’t let my little one get in if they were in there since they were running jumping pushing each other and throwing a football around in the pool. I wish they had signs stating minors need to be supervised at all times.

Amazing staff, worst wifi ever,...

Liked: The staff and rooms themselves were amazing - everyone was so friendly and you truly have everything you need.
Disliked: So, we had a huge problem no one could fix the entire stay - our WiFi didn’t work at all and our TV in our room wasn’t functional either. We did talk to the front desk multiple times and they said there was nothing they could do. Lastly, all the blinds were broken, rotted out, or unusable. Otherwise our stay was amazing.

Very good

We didn't have a chance...

Liked: We liked the size of the room and the fact that it was 2 rooms so our grandson could have his own TV and privacy.
Disliked: Serve breakfast until 10 am. We like to sleep late while vacationing.

Good location

Liked: Good sized room with comfortable bed and couch as well as all the kitchen amenities you need. Everywhere was clean. The member of the team who checked us in and was on duty the most during the stay (I think she was called Destiny) was amazing and the rest of the team was friendly.
Disliked: This isn't the place if you need a quiet hotel during baseball season - there was a big group of very noisy children traveling for a game and they overan the pool area and were running up and down the corridors at night. The hotel staff did their best to keep them in line but they were still causing a disturbance.

Horrendous. Baseball weekend with unsupervised...

Liked: Nothing it was loud, dirty and the staff with 2 exceptions was extremely vulgar and disrespectful
Disliked: Bathroom was filthy . Floor was disgusting. Mirrors were not cleaned . Refrigerator wasnt working properly. Outside entrance was full of trash, cigarettes and in the evening loud drunk guest. Manager had little time for me. Asked me to email photos and videos. Was very dismissive of my concerns. One gentleman and one young woman working in the evening tried to accommodate but the situation seemed to be more than they could handle. I have never stayed in a place so unpleasant . A breakfast worker actually was threatening towards me demanding my room number repeatedly because I mentioned to her the food area was messy. She actually came from behind the counter, directly in my face, yelling at me in front of multiple very young children . I was very concerned for my safety and well being. Nobody did a thing . Absolutely a terrible weekend. This was the first time away with my husband who is now disabled in a year. We were extremely upset over all of this.

Very good

Exceptional