Home2 Suites by Hilton Atlanta NW/Kennesaw GA

Although there was some issues...

Liked: The location was perfect.
Disliked: The housekeeper didn’t put any trash liners in the trash can. They didn’t mop the bathroom. They forgot to take the dishes out the dish washer.

Very good

Excellent, five-star service and extremely...

Liked: The staff were exceptional!! Very friendly, accommodating and extremely helpful! From the moment I checked in and got my key card I was provided with detailed information (where the facility accommodations were located), and what to expect with parking since there was a lot of activity going on (car show on the following morning and several families in town for a kids baseball tournament).I've been to a lot of hotels in my years but the Hilton Home2 in Kennesaw, GA is one of the most exceptional! We will definitely be booking this hotel next time we need to stay overnight in Kennesaw!!
Disliked: We got a great night's sleep but the only thing I think could have been better is the bed which was not as soft as hoped but then again we have a super soft one at home. We could have also used two pillows each; there were only three total. We made do with what we had and still had a great night's sleep. These minor bedding issued were definitely NOT a deal-breaker.

Highley recommend!

Liked: Very clean. Staff was amazing!

Exceptional

Exceptional

Exceptional

Wonderful customer service made my...

Liked: The best part of my trip was meeting Kimbrae Banks and Rodney Harris. We had an unexpected conversation that was so enjoyable it felt as if we all had been friends for years. I absolutely love that type of hospitality and it is so refreshing to meet exceptional people who enjoy their jobs and show it through their customer service. Please recognize these two for going above their job description. I will return and hope to see them both!

Comfy and clean

Liked: Great facility, comfortable room, roomy common areas. Breakfast was good and hot and I appreciated the gluten free bagels.
Disliked: Mix up with parking fee and room choice