Exceptional

Liked: The staff was very welcoming and informative.
Disliked: The room was not well cleaned

A dream holiday and one...

Liked: Every member of staff was welcoming , cheerful and very customer focused. Without exception they were an amazing group who deserved to be recognised. This culture is led by the manager and is followed by all. The room was spotlessly clean and comfortable. The breakfast was a delight and everything was so fresh and beautifully prepared and presented. Location was a real bonus, being close to the centre and the station.
Disliked: Try as I may I can not think of anything that would improve . It was perfect

Lovely hotel

Liked: Staff is very friendly, great location with easy access to public transportation.
Disliked: Loved it, no complaint

Superb

besides what I said the...

Liked: excellent location, plenty of restaurants, small grocers, and great bakery within a couple blocks
Disliked: it was perfect

Modern, clean hotel, in the...

Liked: Modern, clean hotel, in the heart of Marylebone. Excelent choice for young travellers.The hotel offers travellers modern, cozy and clean rooms with an amazing restaurant and really nice and helpful staff. As we had an early check in, the staff helped us with an earlier check in. Its my 3rd time at this hotel and I will be back in the future!
Disliked: We had a request sent over Booking and nobody answeredThe minibar was empty for some reason

Exceptional

Liked: Staff at reception and breakfast/bar were exceptional! The location was perfect for our London visit.

was great

Liked: the location and room size
Disliked: the cleaning, they clean without vacuuming you can see the hair on the ground stays for days, also the dust on the tables ..and the walls are too thin you hear the room next to you and any one pass by your room ..

Exceptional