Hollywood Casino St. Louis

Good

Liked: Friendliness
Disliked: Cleanliness was not up to par…bathroom in bungalow suite counter was dirty with glass or cup marks from previous guest…walls in bathroom by jacuzzi tub was dirty…smelled like BM in bathroom.

Exceptional

Pleasant

Liked: Good location but it had a sewer smell.
Disliked: There was a sewer smell & they did not offer the shuttle to airport. The morning shuttle person quit & this was the whole reason I booked this hotel was for an early flight shuttle. Had to get an Uber, would not f stayed somewhere else for f I would have known the shuttle issue & sewer smell.

Good

Passable

Great stat overall

Liked: We walked across the parking lot to go to our concert, no fighting traffic! Room was clean, bed was comfortable.
Disliked: Walls were very thin (heard neighbors like they were in our room). View was terrible, overlooked the top of the hotel buildings

Very good

Good

Probably won’t be back

Liked: The location and staff were fine.
Disliked: The selection of food was not good. The value of the stay was not good. The room reeked of cigarette smoke.