Hollywood Casino St. Louis Guest Reviews
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Blanchard Mon, 19 April 2021
Pleasant stay to a quick...
Liked: The room was clean and very relaxing. I definitely would stay there again. We stayed one night and that wasn't enough. It was very quiet.
Disliked: The check-in clerk was unprofessional. A lady came in without a mask, they asked her about it and she started looking for hers. She said she left it at home and left. They didn't try to tell her that they had masks in the vending machine right next to the checkout dest. They just let her leave.
We needed a hotel directory. We had drinks in the fridge and there was no mention if whether they were complimentary or not. We didn't know if there was breakfast being served. There just wasn't any information you could find that could help us with questions we had during our stay. Not even online.
Rachael Wed, 14 April 2021
Exceptional
Liked: Big room with great view.
Disliked: N/A
Watkins Sun, 11 April 2021
It was only for a...
Liked: The room was very nice although I felt it was a bit old for a casino room.
Disliked: The fact that when I called to confirm, they could not find my reservation and when I arrived the reservation was there although at a different price then what I originally had been told.
David Sun, 11 April 2021
Very good
Jeannine Fri, 2 April 2021
Exceptional
Gerald Sun, 21 March 2021
Had a good stay besides...
Liked: The room was nice, big, clean and comfortable. Easy check in and out. Staff was pretty friendly. Casino is a short drive to many other things in the area such restaurants, stores, malls, etc.
Disliked: I didn't like that I lost so much money at the casino lol. Restaurants are not fully open.
James Mon, 15 March 2021
I can't believe howbad it...
Liked: Gambling
Disliked: How long I had to wait in order to check in.
David Fri, 12 March 2021
Very good
Liked: Large room
Disliked: When checking in front desk person was not friendly at all. Looked at me once or twice, handed me my room keys with out a word. Since they have two towers, I had to ask how to get to my room. He had to look at my key pack to figure out the tower, after he was the one who wrote it. He said that way and to the right, then. Then i asked where the best place to park was, all he said was the garage,, then went back to looking at his screen.
Rhoda Tue, 23 February 2021
Exceptional
Liked: It was clean
Ruff Sat, 20 February 2021
Pleasant