Holiday Inn Winchester Southeast-Historic Gateway By IHG

Exceptional

Liked: The breakfast is off the menu and cooked to what you want. The dinner at the restaurant was good.

Excellent

Liked: Extremely professional restaurant service and food quality
Disliked: Actually we can not say anything against our accommodations from parking to elevator, exercise room and pool it’s was most welcomed

Exceptional

Pleasant

Disliked: No safety flooring mats for pool. No safety mats in front of or in elevators for wet flooring. Restaurant food was very good. Yet the hours are very limited. Wish it could be open all day.

Exceptional

Best Stay from 3 nights...

Liked: Best mattress we have slept on in years. If we could have stayed longer we would have. Made the entire experience perfect.
Disliked: Weather

Exceptional

Passable

Liked: The room was clean
Disliked: We picked the hotel because they had a restaurant on premises but on arrival was told they were closed due to no staff. There was no hot water for the whole night at the hotel. Stuff happens we know but it was not the best experience . Will not stay again.

Wonderful

Liked: We really like that the person who checked is in FOUND OUR RESERVATION despite the fact that Bookings.com had inadvertently put it under my wife's middle name combined with our last.!! His name was Jacob. The accommodations were excellent in every respect. We also loved the breakfasts.Because of their excellent staff person, Jake, we will be returning in July for several days.