Name: Holiday Inn University Plaza-Bowling Green By IHG
Address: 1021 Wilkinson Trace, Bowling Green, KY
Telephone: (888) 406-7656

Holiday Inn University Plaza-Bowling Green By IHG Guest Reviews

Overall Average Score:

Good (3.8 out of 5)

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Disliked: We booked a 2 double bed room weeks before our trip. When we checked in we were informed that we would be given a one bed room with a pull out couch because there were no two bed rooms available. No this was not okay and we were given no other options. Needless to say our stay on the pullout couch was not a good one. Our room was also supposed to be non smoking but smelled terribly of smoke.

Good

Liked: Always nice room and courteous staff
Disliked: The pool was not in use and parts of hotel under construction

Very good

Poor

Liked: A lot of nice people
Disliked: The room smelled of urine, old carpet and animals. So sickening.

Exceptional

Disliked: Everything was amazing don't change anything

Exceptional

Very good

Good

Very good

Rooms met needs the staff...

Liked: Location from highway
Disliked: Restaurants were all chains prefer to eat local when traveling

My Stay

Liked: The staff was very friendly. The breakfast was great with a variety of choices. And the location was also great.
Disliked: The bathroom needed updating. The tub looked dirty. There were no mats so the bottoms were brown. Also have regular channels. I did not like the $5 parking fee that I was not told about. When I booked my room, it said total with all taxes included. That's what I expected. Then I had to check out by 11 and pay for parking for that day. I feel to pay that much for a room, the parking should be included, which it had been every year we've stayed there.