Holiday Inn Trophy Club By IHG

Superb

Liked: very nice hotel with friendly staff
Disliked: bathroom shower was handicap accessible which was nice looking and clean. After taking a shower noticed water ran out of the shower along the wall and flooded the hallway. we had to use all out towels to clean it up. still waiting for my 50.00 incidental refund

Will never stay at that...

Disliked: The shower was not hot, our room was clean, I understand that is was not a T star hotel but for the price it was bad, I called the front desk and know answered then I called housekeeping,no answer my husband ended up going down for freash towels. The coffee pot did not work

Exceptional

Very nice visit!

Liked: Very clean and very comfortable!
Disliked: Restaurant does not stay open late.

Exceptional

It was okay I guess,...

Liked: Property was fine
Disliked: The pool was closed, they couldn’t give an answer why it was closed, next night we asked again and the gentleman said he’d open it for us that there is no reason to why it’s closed. Room was disgusting, blood splatter on the walls and shower curtain. And the I’m assuming the previous people had smoked because they taped up the smoke detectors with a plastic bag, and left all their stuff.

Exceptional

i was charged for multiple...

Liked: Property was good, it was clean and a good hotel
Disliked: i was charged multiple times for the room and other transactions

Exceptional