Overall, it was a decent, safe hotel if you are on a mid range budget. Don't expect to save too much money, though, because it's downtown Toronto.

Liked: It's clean; there are tons of restaurants within walking distance that are open late; elevators work; good customer service; comfortable bed; the rooms, bathrooms and lobby were aesthetically pleasing.
Disliked: The entrance to the parking garage is dangerously narrow; there's no pickup/drop off area; breakfast is not included with every room.

We spent the weekend at the hotel and it was clean, room service was awesome and the staff were very friendly and helpful. No complaints with anything!

Liked: The service and cleanliness of the hotel was amazing. Would recommend it to anyone!
Disliked: None.

Liked: Staff at reception were helpful and welcoming. Room perfect and calm.
Disliked: Late check out, after 12.00 p.m., is charged 15$ per hour.

Need to have parking included in the price and needs a microwave in rooms. Exellent service and staff, great maid service. Friendly and gay positive staff.

Liked: Great staff - personable approach.
Disliked: Needs parking to be included and needs microwaves in rooms.

Love Toronto city

Liked: Position and proximity of main attractions. Great staff!
Disliked: Air conditioner didn?t work well even if we set it

Passable

Pleasant

Liked: View was nice, room is good, comfy bed, basic amenities were there. Swimming pool was nice.
Disliked: Staff seemed a bit overworked, which made it feel like an inconvenience to ask anything. Also not the nicest neighbourhood but good for easy access to other parts of the city.

I would never come back

Liked: Bed was comfortable
Disliked: Very small rooms Elevators were a mess

pleasant, staff friendly, nice clean...

Liked: location, central

great location, friendly staff, small...

Liked: clean and friendly staff
Disliked: small rooms and not enough elevators for the amount of rooms in the hotel

Very good

Disliked: Bath

Good

Very good