Holiday Inn Taunton

Never stayed in a Hotel Inn before, so didn't know what to expect. Loved this hotel as soon as we walked in. It looked lovely; all the staff were so friendly; my 8 year old daughter had a great time - she loved the Easter egg hunt. Would definitely recommend. Thank you.

Liked: Staff were very friendly; food was lush.
Disliked: Nothing.

Very good

Very comfortable stay,plenty of sofas...

It was pleasant

Liked: The pool was great , the cleanliness good . Bed comfortable .
Disliked: Your card locks on the rooms doors kept not working , things were missed of the breakfast order, you also checked us out just after we had arrived so at 7.40 am we were woken by your housekeeping when we weren't checking out for 3 more days , no one really apologised .

Good

Un satisfactory stay

Liked: There was an ants nest in my room. For £179/night some money back would've been satisfactory for the crawling ants around my room all night.
Disliked: Ants in my bathroom and bedroom

Very good

Liked: Pool

Very good

What would have been an...

Liked: Modern,clean and close to the M5
Disliked: Menu is not vast but the idiotic system in dining room nearly made me leave.Having taken a copy of credit card on arrival the dining room insisted that you pay for your starter when ordering and again for the main course and yet again for the dessert. 3 card transactions ridiculous-The staff said they don’t like but it was HQ order?

Passable

Disliked: To much dog in the hotel. The breakfast was very bad!