Holiday Inn & Suites Winnipeg Downtown By IHG

Clean room; friendly service. This is a comfortable hotel with everything you need.

Disliked: Parking was too expensive.

Pool closed, no reason

Liked: I liked the people to talk to at night when going for a walk. Interesting people that had to leave their homes behind because of a fire.
Disliked: The elevators where the worst I have ever seen. Smelled of crack (sweet smell) in the hallways (people from the rez). The restaurant sucked as well.... and the pool closed two days and my kids had nothing to do....

Good for a pitstop

Liked: The room was comfortable and a good size, the staff are really friendly and can't do enough to help/ rectify issues. Staff are really helpful. The bar facilties are good. Good location.
Disliked: I booked as the hotel had a pool (I contacted the hotel in advance to check it was open)- the pool was shut. I had to wait 50 minutes for dinner (only person in the restuarant)- but the waitress did give me a complimentary drink to make up for it. It is a good hotel, the staff are doing their best to make it a good stay and how they made up for issues (booking errors, room issues, food delay) was incredible and they couldn't do enough (upgraded room complimentary dinner- great customer service!)- just a shame that there were issues in the first place. Definitely check your booking that the room given is the room booked.

Exceptional

Liked: Gemma Fernandez and the desk staff were helpful and kind!

From the time we arrived...

Liked: We had the Buffet and it was great !!
Disliked: There wasn;t anything we didn;t like .

Superb

Liked: Location, price

Good

Liked: The dining area was super cute. I liked the option of a menu or the buffet
Disliked: The exit from the stairwell to the lobby wasn’t clearly marked which was confusing

Superb

Very good

Perfect!

Liked: Location is great!! New rooms are beautiful!I love that there isn’t carpet!! The welcome gift was a nice touch.
Disliked: The elevators are horrible. Can’t even take the stairs.. soap dispensers in room shoot straight out going everywhere. Water pressure could be better!