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Holiday Inn & Suites Syracuse Airport - Liverpool By IHG

eeef - (888) 420-1655
Holiday Inn & Suites Syracuse Airport - Liverpool By IHG, 400 7th North Street, Liverpool, NY -(888) 420-1655
Area: Liverpool
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4
HOTEL RATING: 
VERY GOOD
4 out of 5 (538 Ratings)
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Hotel Description
A free shuttle to the Syracuse Hancock International Airport is offered at this Liverpool, New York inn. Complimentary continental breakfast and free WiFi access is provided to all guests. Every room at Maplewood Suites Syracuse/Airp features a coffee maker. Cable TV with HBO is available in the rooms as well. Maplewood Suites Syracuse/Airp includes an indoor pool and a fitness center. The hotel offers on-site laundry facilities and a cash machine. Syracuse University and the Carousel Mall is 10 minutes' drive from Maplewood Suites Syracuse/Airp. The Rosamond Gifford Zoo is a 15-minute drive from the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
Other Amenities
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` BBQ facilities
` Fishing
` Darts
` Mini golf
` Private check-in/check-out
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` vending machine
` kitchenware
` Concierge services
` Designated Smoking Area
` Fireplace
` Free Wi-Fi
` Game Room
` Horseback Riding
` Kitchen
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Happy Hour
` Non-Smoking Rooms Available
` Kids' pool
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Entertainment services
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Spa services
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Outdoor recreational features
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center

Holiday Inn & Suites Syracuse Airport - Liverpool By IHG Guest Reviews

Overall Average Score: 
Very Good (4 out of 5)

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5

Exceptional - 5.0 out of 5

Angela D, Syracuse

Loved our stay

Liked: Very clean and beautiful

1

Poor - 1.0 out of 5

Scott Thu, 26 June 2025

Very poor

Liked: The location of the hotel and that's about it.
Disliked: The hotel was dirty, there was not enough linens, the bathroom was disgusting, the kitchenette had not one utensil in it, I paid for a complimentary breakfast and got nothing and was not informed of this when I paid for it.

1.5

Poor - 1.5 out of 5

Anonymous Wed, 25 June 2025

Not worth the price!

Liked: It was not worth the price. Everything was mediocre at best. The food for the breakfast was utterly disgusting and we could not eat it. The dining area was filthy. Everything was a bit run down and felt like a cheap hotel. It was not worth the price.
Disliked: Not clean, cheap, bad food, too expensive, jets were broken in the jacuzzi, it felt run down.

0.5

Poor - 0.5 out of 5

Beth Thu, 19 June 2025

Never got there because they...

Liked: Never got there
Disliked: When I got to the airport at 4 am, despite me having called to confirm my reservation and late arrival, I was told that I had no reservation. Syracuse was completely booked and I had to sleep in the airport.

4

Very Good - 4.0 out of 5

Alishia Wed, 11 June 2025

Very good

3.5

Good - 3.5 out of 5

Rich Thu, 29 May 2025

Overnight stay

Liked: The staff was very friendly and helpful. In addition, the restaurant was good and the food tasty.
Disliked: The room was somewhat dated and the carpeting is old.

5

Exceptional - 5.0 out of 5

Kathleen Mon, 19 May 2025

It was great. The coffee...

Liked: The breakfast was amazing and the people working there, Jen, Chris and Jarred. What great friendly people. Made us feel welcomed every morning.
Disliked: The shower curtain needed to be bigger. There was water on the floor after every shower.

5

Exceptional - 5.0 out of 5

Hilary Sat, 17 May 2025

Exceptional

5

Exceptional - 5.0 out of 5

Anita Mon, 12 May 2025

Thank you IHG

Liked: The location was perfect. About 5 minutes from the mall where there is plenty to eat. This is my 3rd time visiting Syracuse & this was my best stay
Disliked: I didn’t like that they ran out of towels. Three were taken out of my room & replaced with only 1. When I asked for more, I was told that they were in the washer. I also didn’t like there were no hooks to hang towels. Deep cleaning may be necessary. Behind the beds were pretty nasty looking

2.5

Fair - 2.5 out of 5

Paul Sun, 4 May 2025

Passable

Disliked: Bed was hard and uncomfortable

5

Exceptional - 5.0 out of 5

Elikana Sat, 26 April 2025

Exceptional

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Holiday Inn & Suites Syracuse Airport - Liverpool By IHG 400 7th North Street, Liverpool, NY