Loved our stay

Liked: Very clean and beautiful

Superb

Very good

It was OK but I...

Liked: It was comfortable.
Disliked: They double charged me and it took me a month to get a refund. I had to call multiple times, including while I was there and when I returned home. While I was there they charged me twice which was really tough financially while I was on the trip. Then when I returned, they charged me again, and when I called they kept denying it and telling me that it was a pending charge and I kept saying no it?s gone through already. I ended up having to do a chargeback with my bank and they fought the bank and it took a month and ultimately was decided in my favor. And this was very tough on my family financially because we saved for this trip and then they charged us multiple times and refused to help us. It was very unprofessional and really set us back and made it difficult for us to be able to spend money on our trip and then pay bills when we came back. Also, when we were there, my son spilled some hot chocolate in the lobby and we cleaned it up and still received dirty looks from the staff even after we repeatedly apologize and already cleaned it up. It was very uncomfortable for the remainder of the trip when we saw these staff members. We were there for about a week and never had our room cleaned. We had trash piled up for a week, no clean towels.

Passable

Liked: location with a big parking lot , quiet!
Disliked: the door lock is kinda broken, not broken yet, but it is going to, they should change , the sheets are smelling and touching not clean, maybe they forgot to change the sheets from the last guest

We were at the parent...

Liked: There was only coffee available and some packages pastry. Breakfast was not included in our room.anyway.
Disliked: It was fine. Nothing to complain about except the need for more towels in the room at the beginning. Covid was the reason for no room cleaning, I believe.

Terrible

Liked: Nothing
Disliked: Terrible promised by supervision wouldn?t accommodate 5:35am arrival of airplane when arrived man said we could wait in lobby until3 pm check in was very rude

A very nice stay

Liked: The room was very clean and I love the kitchen and bathroom the whole set up was very nice I would definitely come again
Disliked: There were children in the room above me and they were a little noisy

Exceptional

Liked: Comfy beds great coffee machine
Disliked: Na

Passable

Liked: Great location right off the highway. Bed was super comfortable.
Disliked: When we checked in, I specifically asked what time the pool closed and was told 9pm. We went up to our room and put on our swimsuits and came back down only to find that they had closed the pool early. It?s like they didn?t want us to use it and closed it before we could get in. Also, there is water damage showing all over the ceiling tiles in the room and throughout the hallways.