Holiday Inn & Suites San Antonio Northwest By IHG

Passable

Liked: I did eat breakfast. Location and easy access to interstate
Disliked: The fact that my room was never cleaned during my stay. I had to clean towels and washcloths myself in the evenings of Sat & Sun. The trash was never emptied, etc

Great stay, convenient, staff were...

Liked: Customer service was superb!
Disliked: Pool was a little dirty

Exceptional

Awful stay, no refund.a/c didn’t...

Liked: Location
Disliked: Room didn’t have a/c

Exceptional

Liked: The staff
Disliked: That the TV was not programmed and the maintance person was not able to fix. He did however offer us a different room

Bad accommodations worse food

Liked: It was close to six flags
Disliked: We were put in a room with broken blinds moved to a new room at 11pm to wake up in the morning to a toilet that won’t flush all the way. The breakfast is not free didn’t know till after we got a plate. Would be ok if it was good but it was horrible the French toast was stale, the chocolate croissant wasso hard it chipped a tooth the eggs were watery. Only edible things of our plates were bagels and muffin. Save ur money go to ihop or McDonalds atleast it’s fresh and edible. Would definitely never stay at this holiday inn again go to drury same price better beds and food

Very poor

Exceptional

Passable

Liked: Was clean
Disliked: The breakfast.. could be much better.