Holiday Inn & Suites Memphis Southeast-Germantown

I would not pay a premium rate again for a stay that promises a hot breakfast. There are other hotels in the area that provide a hot breakfast for a cheaper rate.

Liked: Room was clean and bed was comfortable.
Disliked: We were told there would be a hot breakfast served at 6:30 AM and were willing to pay a premium for our stay for the convenience of the breakfast. There was no breakfast served and when I checked with the front desk at 6:50 AM I was told the cook hadn't shown up. I understand that that is out of the hotel's control but Holiday still took my money and I had to leave and purchase breakfast somewhere with little time to make our 8a.m. game.

Over all it was good

Liked: Location cleanliness
Disliked: Shower was broken room stayed cool when I wanted it warm

Exceptional

Liked: I really slept good, and staff was so good to us. Thank u
Disliked: Hmmmm!

Will be back

Very good

Very good

Pleasant

Liked: gated
Disliked: blinking/ flashing light on fire alarm in room that lit up the room while trying to sleep

Exceptional

Passable

Exceptional