Holiday Inn Stoke on Trent M6 Jct15 an IHG Hotel Guest Reviews
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Write a review
Peter, Surrey Wed, 20 January 2010
Would certainly use again
Liked: Friendly staff, clean, spacious room and good breakfast
Disliked: Nothing
Rebecca Thu, 1 June 2023
Very disappointed.
Liked: Breakfast was good. The staff were very nice. Location was ok for Alton Towers.
Disliked: Everything! The room was filfity. Marks in the walls, carpets and furniture. Thete was saintary towels products in the bin. The pool was tired and old. The grills around the gacuzi was broken and missing. The bathroom was so tiny and shower itself was not very good. I will not be going to another hoilday and and not recommend to anyone. We picked hoilday inn for the name and thought it would be a treat. We stayed in premier inn at chessington world of adventure and was emculate and luxurious for half the price.
Linda Thu, 1 June 2023
Very good
Constancio Wed, 31 May 2023
Mr Constancio
Liked: Comfortable bed
Disliked: The room was a little bit dusty and l found a bottle of drink next to my bed it looks like they just clean the room quickly
Natalie Wed, 31 May 2023
Very good
Avery Wed, 31 May 2023
.
Liked: Staff were very attentive throughout our stay. Any questions were answered and all were chatty and interested in our stay and us as guests. Gluten Free options were advised to us at breakfast time and loved the touch of free drinks and chocolate and fruit at reception. All staff approached when stood in queues to make sure we were all ok and couldn't do enough to help.
Disliked: Air conditioning like in most hotels are centrally controlled rather than customer choice room to room. I feel we should have the choice to control room temp as guests. Especially now summer is here. We were given a large fan to compensate which was very much needed. A little TLC is probably needed around the hotel as it's an old and a little tried building. Windows outside could do with a dust and a clean. Beds were comfortable however mattress sunk in the middle meaning not a great night's sleep. These are minor points however that didn't spoil our stay at all.
Gill Wed, 31 May 2023
Have returned due to location...
Liked: Convenient spot for M6
Disliked: Dinner menu limited, table app didn’t work. Restaurant air conditioning too cold
Tom Wed, 31 May 2023
Exceptional
Liked: As soon as we entered we new everything would be OK all the staff we came into contact with where excellent the food 10/10 as was everything about the property
Disliked: NOT APPLICABLE
Barnes Tue, 30 May 2023
Comfortable accommodation and helpful staff
Liked: Room, Pool
Disliked: We would have appreciated a lift
Shady Tue, 30 May 2023
Good
Edward Tue, 30 May 2023
it could have been better...
Liked: location is relaxing
Disliked: shower are too slow and hard to control