Holiday Inn Staunton Conference Center By IHG

Very good

I was disappointed that the...

Liked: First night staff was pleasant, kids meal was free with adult meal purchase. The environment is quite and safe.
Disliked: The pool was dirty both days, had bugs and dirty. I only booked to allow my children to go swimming, so this was extremely disappointing. Staff lied about it other guest told us it had not been cleared in almost a week. Morning staff lied and said it was cleaned this morning. I had taken pictures of bugs and debris and it was all still in place this morning. I purchased my kids ice cream from display over priced and freezer burned. This was our second stay nothing like the first experience.

I enjoyed my stay. The...

Liked: The staff was very polite and helpful. They treated my kids very kind.
Disliked: The pool had not electrical plugs, the the water was not the cleanest looking.

Good

Liked: The restaurant and bar. It also was nice and quiet.

Pleasant

Good

Liked: Very clean and great staff
Disliked: You could hear other guests that were there

Highly recommend. Will definitely return!

Liked: My cousin and I decided on this location as a 1/2 way point to meet. I wasn’t expecting much, however we were blown away by the service, the room and our food! We paid extra for “breakfast included” thinking it would be buffet. What a delight that we were able to select our breakfast from a made to order menu! Food was delicious and plentiful and the service was exceptional during our stay. We also had dinner there one night and enjoyed the happy hour menu another. Would definitely go back & highly recommend

Very good

Liked: Room was clean and comfortable
Disliked: No continental breakfast

Good

Liked: The room had a weird, musty smell