Holiday Inn St. Petersburg West By IHG Guest Reviews
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C Frey, Port Charlotte
The place was very clean and accommodating. We weren't at the hotel for long but it was the most comfortable bed I've ever slept in at a hotel.
Liked: Clean; friendly staff.
Daniel Sun, 13 July 2025
Good
Pazos Thu, 10 July 2025
Exceptional
Syasia Mon, 7 July 2025
Poor
Liked: Great location and awesome pool
Disliked: We waited for over 25 mins at the front desk to check-in. There NO LINE. There was simply NO STAFF member available at the desk. Followed by our initial room had a plumbing issue with the tub. It was clogged and when I notified front desk it took over an hour for maintenace to come to address it which held up our holiday plans. We were moved to another room, which had an operable tub and toilet however, the tub was filthy! As if, it was just used.
Jacqueline Mon, 7 July 2025
Very good
Jacqueline Sun, 6 July 2025
Over all the breakfast was...
Liked: Customer Service was excellent!
Disliked: Carpet in the room need replaced, it was torn and the inside bathroom door at the bottom was scratched/torn ( it appeared someone may have had a dog.) The relaxing chair need replaced, had to put a blanket over it to sit in because it looked stained.
Dorothy Sun, 29 June 2025
Very good
Maria Fri, 27 June 2025
We’ll be back‼️
Liked: Breakfast-food and staff both wonderful ‼️All other staff were great too.
Anonymous Fri, 27 June 2025
Exceptional
Ruby Thu, 26 June 2025
Exceptional
Krystal Sun, 22 June 2025
Exceptional
Liked: I want to say the clerk Cedric was wonderful great customer service the hospitality communicated very well he was doing a double shift and still had a smile on his face before placing me in a room he asked me was uncomfortable with the room i like that because he was considered of my customer's need instead of placing me in a room good service
Disliked: N/A