Holiday Inn St Louis Downtown/Convention Center Guest Reviews
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|0.7 miles from Saint Louis centre|
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J D, Sheboygan Falls, visiting America's Center Sat, 4 October 2014
Needs major improvements to facility.
Liked: Service was excellent, especially the cleaning ladies.
Disliked: Shower curtain was falling from walls (maintenance had to come). Vanity sink drain was leaking onto the floor every time the water was turned on (maintenance had to come). The ironing board would not stay upright (maintenance had to come). There was an extension cord strung across the room to power the light near the chair.
Earlene Thu, 8 April 2021
Liked: Very nice hotel!
Easley Thu, 8 April 2021
Anonymous Tue, 6 April 2021
Torrey Tue, 6 April 2021
Not horrible but wouldn't stay...
Liked: The bar and grill was amazing! Staff was excellent, went out of their way, I guess that's the diff of hourly and tip workers, we had kids and forgot plastic spoons, they gave us a handful, server's we're just on it, absolutely helped balance out the poor hotel experience
Disliked: For the first time in 15+ years I've used this app, the cost was 200 more at check in, significant price difference, front desk clerk was not helpful, and lacked customer service skills, only the one, and only at check in, I stood in line a long time so I seen what she was dealing with, but still, we all have jobs, and we all have to be courteous, even on bad days, pool was so tiny, not like the picture at all, views are of parking garages, and gate to paid parking could just be beat open, in fact the not so helpful front desk clerk told another customer to just hit it a little hard and it'll open right up, this was slightly comical, seen security busy several times, but we were downtown and they were on top of it, I wouldn't bring kids back to stay here again tho
Chris Tue, 6 April 2021
Katarina Tue, 6 April 2021
Anonymous Sun, 4 April 2021
Liked: Loved the lobby/ pool area
Disliked: Location and room upkeep
Byrd Sat, 3 April 2021
Pierce Fri, 2 April 2021
Sarah Wed, 31 March 2021
It was great!!