The Arch Convention Hotel Guest Reviews
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J D, Sheboygan Falls, visiting America's Center
Needs major improvements to facility.
Liked: Service was excellent, especially the cleaning ladies.
Disliked: Shower curtain was falling from walls (maintenance had to come). Vanity sink drain was leaking onto the floor every time the water was turned on (maintenance had to come). The ironing board would not stay upright (maintenance had to come). There was an extension cord strung across the room to power the light near the chair.
Candice Sun, 20 July 2025
Wasn’t the greatest this time
Liked: I like the pool area, but the pool was a little cold and it is a little small, but the area is nice around it
Disliked: I didn’t like that. I still haven’t received my money back on the deposit the $50 deposit whatever they take for damages also that they downgraded me and put me into twin rooms whenever I was supposed to be in a King the whole time. I think due to the downgrade I should get some sort of percentage off later.
Daria Sat, 19 July 2025
Superb
Tonya Sat, 19 July 2025
Exceptional
Alexandria Fri, 18 July 2025
Bad
Disliked: There was roaches, broken AC, dirty. Public hairs all over restroom, no breakfast
Darrell Fri, 18 July 2025
Very poor
Disliked: Nothing room was hot ! Trash set in hallway for two days ! Never seen house keeping!
April Fri, 18 July 2025
Good and bad
Liked: Room was nice and there were large open areas. It was also close to restaurants and bars. Check in and check out were quick and easy.
Disliked: The hotel was bought out and being renovated so there was no restaurant or breakfast. The parking was awful and the swimming pool was ice cold.
William Thu, 17 July 2025
Bad
Disliked: They cancel my at the last minute because they are supposedly overbooked
Harold Thu, 17 July 2025
Good stay. The hotel needs...
Liked: The staff were excellent! Every one that I dealt with were helpful and accommodating. Convenient to the Convention Center/Dome.
Disliked: The bulbs in the bathroom mirror light didn’t work. I only found one ice machine that worked.
Mogotsi Thu, 17 July 2025
Overall, I enjoyed my stay...
Liked: It was very close to the venue of my meetings.I did not eat breakfast.
Disliked: The aircon did not turn off, so I had to keep adjusting it to either cold or hot. Please install a turn off feature to allow the customer to turn it on or off.
Bryant Thu, 17 July 2025
Good