Needs major improvements to facility.

Liked: Service was excellent, especially the cleaning ladies.
Disliked: Shower curtain was falling from walls (maintenance had to come). Vanity sink drain was leaking onto the floor every time the water was turned on (maintenance had to come). The ironing board would not stay upright (maintenance had to come). There was an extension cord strung across the room to power the light near the chair.

I was unhappy at the...

Liked: The room was clean breakfast was good bed was comfy
Disliked: I didn’t like the fact I asked housekeeping to make my beds because my daughter had spilled her juice on the bed, she arrived as we were leaving for the day to go have some fun. I then get a notification that my credit card had been used a few miles away come the hotel and I didn’t use it nor had it on me it was left in the room in my other purse, that I purposely put under some things. Come to find out the housekeeper stole my card and went through my things!! I did call the police and file a complaint the second shift manager was extremely helpful I can not say they for the first shift manager he was very dismissive

Passable

Liked: Got an upgrade because the room type I booked was unavailable . Hotel was clean and comfortable
Disliked: Front desk was unorganized Hotel is dated and needs some updatesBathroom sink was leaking water on the floor

Very good

Liked: The location and staff were very nice.It was very clean. Breakfast was wonderful!
Disliked: The air conditioner in our room was not working. It was 78 degrees in our room making it hard to sleep.

Good

Disappointed holiday @ The Holiday...

Liked: The hotel itself was very nice and clean,..Nice little pool
Disliked: The location w all the on going construction going on around it, was awful.For the amount of money it cost for a king bed, I thought the rooms were very small,.. there's no closet, to hang clothes, And the front desk clerks just ran thru their script, like a dang robot, like they couldn't wait to get away, in to something better like their phones.. not very friendly. Actually ended up leaving early

Good

great to be clove to...

Liked: the hotel was across the street from the convention center where we were meeting
Disliked: a number of minor but annoying issues.no closet in the room for hanging clothing the toilet was somewhat loose and rockedno tissues in the tissue holderbreakfast was at best not warm but mostly cool and of little taste (worst sausage gravy I’ve ever eaten. at least I hope it was sausage gravy).never found an ice maker that had ice in the 3 nights we were therebooked through Bookings(dot)com as 4 per room and had towels for two

it would’ve been so much...

Liked: it was close to the archthe room was bigger then expected that was a plus. the hot water felt amazing
Disliked: the pool was closed.the desk clerk wasn’t very friendly.maintenance talked to us like we were stupid.free breakfast would’ve been nice for the price that was paid.

great place to stay, and...

Liked: close location to downtown activities. The staff were super friendly and the shuttle was awesome.
Disliked: Not a great view from the location. The pool was closed for maintenance.