Name: Holiday Inn Southampton
Address: Herbert Walker Avenue, Southampton
Telephone: 0800 031 8416
Rating: 4

Ideal location for walking to the gig at the 1865.

Liked: Comfy bed.
Disliked: Nothing.

Superb

Liked: Welcoming email made me chuckle," we are in the process of fluffing up your pillows". New one on me.Marina, the receptionist was very nice, made check-in easy. The chocolate sweet was nice touch also.Bottle of water in room, massive tv on wall, great view from room of ships, coming and going.Fridge in room, tea & coffee, ironing board & iron. Working desk, plenty of wall sockets. Spacious room, settee,comfy bed, reading bedside light, quiet, warm. Toiletries supplied, plenty of towels, toilet rolls.I had room serviced, new towels, water, bed made after 1st night, which l wasn't expected. I never had breakfast, or a meal as l wanted to explore.5 min walk to town centre. 7 min walk to Engine Rooms ( music venue).I had a great two night stayl would thoroughly recommend. I hope you enjoyed my book!
Disliked: As an improvement, l would fit a grab rail where you step into the bath to have a shower, as it is slippy trying to get out and a health& safety issue, in my mind.Otherwise, all good.

A very nice experienve

Liked: Most very good in general
Disliked: Was not clear that parking was not included.

Exceptional

Disappointing

Liked: Room was nice
Disliked: Wasn't aware of a full refurbishment was under way. It was like a building site.

Double charged

Liked: Great hotel, live how they are doing there bite for the environment
Disliked: The check in woman charged us for the hotel and parking l, we had already paid for the hotel via PayPal so we essential paid twice, now we have to wait 3 days before we get the money back, not acceptable at all

Excellent precruise stay - loved...

Liked: Very good refurbishment and rebranding -great restaurant and bar.Excellent room.Excellent reception from Priya.Excellent staff everywhere.Totally different and way better than before.
Disliked: Car parking gone up to £20/day - seems a bit excessive to me.

Good

Liked: Comfort and cleanliness
Disliked: Whilst dining there were rats running around outside the windows about 3 feet awayy a member of staff went outside to shoot them away , as other diners also saw them.