Poor, couldn?t wait to leave

Liked: Parking
Disliked: Cleanliness, dirty, stained and unhoovered carpets. Rooms were dirty with lots of Debris under the beds when moved. Full bins, and uncollected room service glasses and crockery left on walkways. Breakfast was minimal with not enough rolls or pastries. Advised by staff that not being replenished even though it was only 08:00. Unhelpful staff who shrugged off when asked about full payment on breakfast when most food items had gone. Whole place could do with a good clean and some TLC.

Poor

Liked: The room was comfortable
Disliked: The hotel obviously let non patrons in & the noise from adjacent rooms until 4.30 am was dreadful & we couldn't sleep. Obviously no security to stop outsiders coming in. The breakfast in the morning was a buffet style but had been sitting congealing for some time & was not refreshed whilst we were there. The coffee was cold, weak & undrinkable. All together an awful stay & needless to say we will not be returning

Lovely hotel lovely staff

Liked: Really nice hotel Lauren at reception was really helpful Very friendly lovely room
Disliked: Had to wait 20 minutes for breakfast for the buffet to be filled up again

Exceptional

Liked: The shower
Disliked: The bathroom wouldn?t shut properly and there was a big gap at the bottom of the door which allowed for hearing one another going to the toilet

Exceptional

Pleasant

Great

Liked: Staff were lovely and helpful and professional at all times.
Disliked: NA

Disappointment

Liked: Staff lovely and breakfast fair Nice comfy bed and tv Was hoping to book again beginning of july. But I have to think hard on that one.
Disliked: No toiletries and no room clean even though I put on door please clean my room. Someone was slamming a door regularly on my first night and it raised my anxiety. Holiday inn advertises toiletries and daily room clean.

Very nice