Name: Holiday Inn Shreveport Downtown By IHG
Address: 102 Lake Street, Shreveport, LA
Telephone: (888) 323-5826

Liked: Bed was excellent.
Disliked: Elevator broken and the one that was in service stopped on every floor.

Very responsive to request for coffee basket and additional towels. Also, amenable to moving us, when first room had an air conditioner that sounded like a motor boat! Not a great experience, we won't stay there again.

Liked: Very clean, neat, attractive room; adequate size with comfortable chair and footrest.
Disliked: Lousy part of town; worst view from the hotel window ever; railroad tracks right next to the hotel; had to call to get a second bath towel and a basket for the coffee maker; loud party until midnight.

The front desk staff were welcoming and helpful, from the time I walked through the doors to check in until I walked out after turning in my door keys. Being unfamiliar with the area, I inquired about directions and was told that the hotel provided a shuttle which would take us to the venue. The hotel itself was clean and maintained. Our room was very comfortable, clean and roomy. The room temperature was amiable. The shuttle driver was friendly and very accommodating. After returning from our concert, we were tired and ready to sleep. The bed was welcoming and comfortable. We both slept quite well. The very nice hostess who welcomed us the night before was at the front desk when I checked out. She remembered that we were in town to attend the symphony and asked if we enjoyed ourselves.

Liked: We had a great hotel experience!

Low on towels but quickly brought more. Offered late check out. Overall for the price it wasn't bad at all. Would definitely stay there again.

Disliked: Parking lot wasn't great.

Exceptional

Superb

Disappointing

Good

Could have been so much...

Liked: Unfortunately I was working nights 10 pm to 10 am missed all of breakfast
Disliked: The gay guy working the counter yesterday morning when I tried to check in early he got a attitude with me when I made a simple mistake on my reservation on the time he was very rude to me over me trying to check in early after driving all night working few hours then just Wanted to go to bed. I work crazy hours. I wish I could remember the lady who helped me last time I stayed there I had a grand experience. Not so much as he seem to have a attitude every time I walked by treated me like I was stupid. I won't come back to this holiday inn.