Holiday Inn Sacramento Downtown - Arena Guest Reviews
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0.5 miles from Sacramento centre |
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Drake Thu, 14 March 2024
Based off of cleanliness &...
Liked: Location was perfectly! Golden One center was right there:) Being downtown & walking distance to old town was ideal as well! Hotel was nicer than expected.
Brodi Thu, 14 March 2024
Passable
Tammy Thu, 14 March 2024
Very good
Liked: The staff is very helpful and responsive. The rooms are always very clean. Very convenient place to stay for going to a Kings game. Lots of restaurants nearby and easy to walk to and from the stadium.
Disliked: Our only concern had to do with an inaccurate booking.com listing. No fault of the hotel.
Moore Wed, 13 March 2024
Pleasant
Liked: The check in process was smooth. Gregory was super helpful and extremely friendly. He had a positive attitude and was very attentive.
Disliked: There was no fridge in the rooms and the entrance into the hotel had a very weird smell.
Harold Mon, 11 March 2024
Great location close to everything
Liked: The staff was great, friendly, helpful and welcoming
Disliked: The room was a little dated. there was a fridge but no microwave the bed a bit soft for my taste but everything was very cleam. did not like having to pay for parking.
Sophia Sun, 10 March 2024
Very good
Varsha Sun, 10 March 2024
Good
Liked: Great service at the front desk, and bar. Super friendly and helpful people.
John Sat, 9 March 2024
Very good
Rick Tue, 5 March 2024
Perfect for going to Golden...
Liked: The hotel was amazingly close to the Golden One Arena; super convenient, just about a five minute walk Felt very safe for our daughters to walk from their concert back to their room. Old Sacramento is just as close the other way.
Disliked: The staff was just... there; we didn't feel welcomed or appreciated much at all. We were given three key cards at check-in; only one worked. Went back down and they were replaced with three more key cards; only one worked. Didn't bother to go a third time (definition of insanity = trying the same thing over and over again, expecting different results), and so when our girls took the one working key card to the concert, that meant my wife and I couldn't leave the room. The pullout sofa was terrible... very lumpy and uncomfortable. The showerhead was at chest level (although the water pressure was fantastic). We paid extra on Booking for breakfast to be included; the reservation was for four people, but the breakfast was just for two of us! (One positive: When we said something, they signed us up for membership and so we were able to get the other two breakfasts covered that way.) The food wasn't very good anyway.
Elizabeth Sun, 3 March 2024
Very good