Holiday Inn Runcorn M56 Junction 12 Guest Reviews
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Write a review
Kelly, Mcstravick , visiting Delamere Forest
Staff are really helpful; food lovely also and very clean and tidy rooms; well looked after. I would definitely recommend and would love to stay there again. Thank you Runcorn! X
Liked: Great hotel.
Graham Tue, 15 July 2025
A nice break away with...
Liked: Good facilities and friendly staff
Disliked: Breakfast on one morning was poor. Not enough food placed out resulting in delays and no staff available in restaurant area to ask for assistance. Having said this, we had breakfast on another occasion and the lady in the restaurant area was very friendly and helpful.
Owczarska Tue, 15 July 2025
Excellent,-highly recommend
Liked: Great price for the standard
Disliked: Could not find any faults
Kirsty Mon, 14 July 2025
Poor for families.
Liked: Location, lobby and restaurant well presented
Disliked: Pool restrictions unknown by front desk (assured the pool was open, so went down the 3 flights of stairs only to be told it was taken by an external class and come back later. . Found biscuit wrappers in bed. Family room was a double and a sofa bed leaving around a 30cm strip at one side of the double and the bottom meaning the sofa bed had to be climbed into and the double did from one side too.
Andrew Mon, 14 July 2025
Very good
Sophia Sun, 13 July 2025
Disappointing overall. Big chain little...
Liked: Buffet choice was very limited and overheard people complaining about it . Breakfast was good. Mre
Disliked: More selection needed for buffet choices. More drinks choices needed. Not serving cocktails is disappointing. Rooms are so tiny and double beds way too small. I requested twin beds but was not given this.
Sandra Sun, 13 July 2025
Excellent location for travel around...
Liked: Breakfast offered a great selection. Good quality. Meals were good with good selection. Bar staff were warm and friendly. Very helpful.
Ikarma Sun, 13 July 2025
Good
Liked: -Friendly staff -Good amenities
Disliked: -Broken AC in the room. They didn’t change our rooms in the middle of a heatwave -stains on the mattress board
Paul Sun, 13 July 2025
Very good
Maggie Thu, 10 July 2025
Very good
Shaun Thu, 10 July 2025
Exceptional