Staff are really helpful; food lovely also and very clean and tidy rooms; well looked after. I would definitely recommend and would love to stay there again. Thank you Runcorn! X

Liked: Great hotel.

Exceptional

Bad

Lovely place

Liked: A lovely welcome from the reception staff and all the staff were exceptionally pleasant. Wonderful shower. Comfortable bed. Small room but perfectly adequate.
Disliked: Nothing to dislike

Good

Passable

Ideal one night stop. Fab...

Liked: Reception and health centre Staff were incredible! So friendly, nothing was to much trouble. Breakfast was fab.
Disliked: Hotel is a little tired, pool changing rooms were grubby. Garlic bread ordered with evening meal was cold.

Superb

Liked: Location and great staff
Disliked: Food was a little slow from the bar, bed a little uncomfortable.

Perfect for a short stay,...

Liked: Convenient location, good rooms. Staff had excellent customer focus, ensuring that different groups didn't negatively impact others (weekend of Creamfields)
Disliked: Uninspiring restaurant menu.

Superb

Liked: Nice hotel
Disliked: Ad problem with room wanted a twin booked 9months ago tried giving us a double which was a no go ad 2 get manager who was great