Holiday Inn Rock Springs By IHG

Exceptional

Superb

Superb

Exceptional

I would not recommend it...

Liked: The location is good.
Disliked: The hotel is being renovated, but there is no notice of this before you book. Only some of the doors allow access - not the front door. The hotel smells terrible like someone is continually smoking a cigar - even though it is supposed to be nonsmoking. The carpet is worn out and dirty. The bath room tile is broken and moldy not to mention the smell in the bathroom

Decently comfortable but very disappointing.

Liked: The location was excellent & the room was fairly updated & clean. Nice walk in shower too.
Disliked: Renovations to the hotel lobby were very inconvenient. The lack of a pool & hot tub due to these renovations was very disappointing. I would’ve like to have been informed of these conditions during booking. Especially when a text message was sent out welcoming me & mentioning all the amenities of the hotel, (including an open pool.) One could site that as false advertising.

Good

Good

It was convenient for a...

Liked: Food was good
Disliked: Not much choices for breakfast, would rather pick and choose what I want for breakfast.My grandchildren slept on the pull out couch with no sheets or blankets and pillows.Also I was over charged it should have been $144 +$20 for pet.