Holiday Inn Rochester-Chatham

Exceptional

Exceptional

Liked: Everything including location, breakfast, staff and most importantly they are very helpful.
Disliked: Nothing as such

Looks better in the photos....

Liked: Carpark was freeFood was good shower was hotRoom was clean
Disliked: Big lamp didn't work, heater on the wall didn't work, most of the wall sockets didn't work, we weren't asked for our car reg when arriving so risked getting a parking fine (luckily we didnt) Pool was closed.

Good

The stay was just perfect...

Liked: Very clean, all staff were very helpful. We had dinner in the bar area, which was very nice. And breakfast in the morning, again very nice.
Disliked: Nothing

2 night

Liked: Clean friendly staff
Disliked: Beds and was very noisy

It is a manageable place...

Liked: The property needs a bit of renovation. The sofa bed was not comfy at all.
Disliked: The sofa bed

Family friendly stay

Liked: We chose this hotel because of its proximity to Diggerland (11 mins drive) and Chatham Docks (17 mins drive). It was spot on for a family trip - two adults and a five year old. We stayed in a premier room which was comfortable and very quiet. We had a breakfast and dinner package (very good value booked 3+ months ahead), and the breakfast was superb. A good choice at dinner too with some flexibility to order from the main menu. We used the pool once and really enjoyed it - it was quiet (at 8am) and warm. The hotel staff were all very welcoming. A special mention to Michelle in the restaurant who was friendly and super helpful. Our son was given an Easter goodie bag on arrival and had an Easter egg and Fruit Shoot on his bed, which he was delighted with. A lovely touch, thank you. We had a great stay - our first time at a Holiday Inn and we'd definitely return.
Disliked: Overall the hotel exceeded our expectations! The room was clean but on closer inspection the bathroom did have a little mould and limescale build up. Superficially it was clean (and certainly fine to use), but because of the fast turnaround of rooms, it doesn't appear to get a really deep clean around the shower. There wasn't an extractor in the bathroom which could make a difference?

Very convenient for a travel...

Liked: Lovely staff! So friendly and helpful. Great breakfast. Very comfortable bed.
Disliked: Nothing really.