Name: Holiday Inn Roanoke - Valley View By IHG
Address: 3315 Ordway Drive, Roanoke, VA
Telephone: (888) 406-7656

Holiday Inn Roanoke - Valley View By IHG Guest Reviews

Overall Average Score:

Good (3.8 out of 5)

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Very good

Liked: The bar and restaurant on site
Disliked: Pet fee was high $50 Dollars, didn't like that they wanted you to pay for breakfast (self serve) $10 each, after paying over $200 for the room and pet fee,

Good

Never stayed.

Liked: Who knows? Booking.com booked us there, but the hotel called and said they were full, and they didn’t know how that happened. That left us scrambling for a hotel late at night. Thanks a lot Booking.com!
Disliked: Who knows!?

I had a good stay

Liked: Great area with the convenience of having restaurants in close proximity. Staff pleasant.
Disliked: More towels in pool area.

Ok for the night.

Liked: Easy to find, nice and friendly staff. Nice for a quick lay over on a long road trip
Disliked: Room wasn’t very clean, lots of dust on the carpets and in the corners of the rooms. Mold in the shower

Overall, a good experience and...

Liked: It’s clean and located very close to I81–which makes it easy to reach when I arrive to visit and easily get on the road to head home.
Disliked: No dislikes.

Overall, the day was very...

Liked: Hotel was very comfy and clean. Beds were super comfy and good quality even though you’re right next to the airport we heard nothing on the lower level.
Disliked: Even though the bathroom was clean, I feel like it could’ve been a bit more cleaner.

Passable

Superb

My day was kind of...

Liked: I think that the breakfast was pretty decent and the location was great
Disliked: I didn’t like that upon checking in my rooms were not ready as stated online when I did the booking. I also did not like how one of the front desk staff behavior was towards another staff member and towards mine she just did not seem friendly or professional. I was also charged an additional fee of $80 when I had already paid $200 in incidentals they could not tell me where the additional charge came from.