Holiday Inn Resort The Lodge at Big Bear Lake By IHG Guest Reviews
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Lisa, Apple Valley, visiting The Cave Big Bear
My first time there and I would recommend it to everyone. The people that work there are so nice and always ready to help you. I will never forget - I ran into Ted Nugent at the elevator. So awesome - he's a nice man as well! I can't wait to come back!
Liked: So clean.
Disliked: Nothing. I love it there.
Marc Wed, 18 June 2025
Great location would stay again
Liked: Great location, walking distance to the village, friendly staff.
Disliked: The beds were very uncomfortable.
Anonymous Mon, 16 June 2025
Very poor
Liked: Location
Disliked: Rooms uncomfortable very hot. Pool and hot tub dirty with green scum
Breann Fri, 13 June 2025
Good
Liked: I love the location and the grounds are beautiful. The hotel is older but still up to date and has the perfect lodge feel. Loved the front desk gentleman, was going above and beyond and extremely helpful and friendly.
Disliked: The AC wasn’t working. I understand because it’s an older hotel and I’ve been here numerous times before so it was uncomfortable but after moving to a bottom level it cooled down but still was struggling.
Anonymous Sun, 8 June 2025
Terrible won’t stay again.
Liked: Other than location nothing
Disliked: Ac didn’t workPut in wrong room first with no balconyPoor water pressure Overpriced and overrated
Kyle Sun, 8 June 2025
Exceptional
Tim Fri, 6 June 2025
Great location, great staff!
Liked: The location and staff are awesome.
Disliked: The property is a bit dated. The shower head fell off and the air conditioning didn’t work properly.
Scharlene Wed, 4 June 2025
I may stay there again...
Liked: The location to town a lot of parking .
Disliked: When you walked into the front entrance it was like you were walking into a funeral parlor
Edrie Thu, 29 May 2025
Superb
Anonymous Wed, 28 May 2025
dissatisfied
Liked: It wasn't very far from the lake.
Disliked: The hotel has a bad smell. Some areas of the hotel smell really bad, like sewage, and we got headaches. Even our room was the same, and whenever we flush the toilet, we smell the sewage. Additionally, the staff did not provide us with an extra blanket after we had asked twice.
Leonel Wed, 28 May 2025
Great time
Liked: Location
Disliked: Nothing