Holiday Inn Resort Deadwood Mountain Grand

Exceptional

Superb

Liked: The facility was clean, good location , staff super nice.
Disliked: I had this trip paid before we got there. When we checked in we got told that and additional 11 dollars need to be charged for taxes, she told us that the website that we booked through is not charging the right amount of taxes, so it was fine, 11 dollars is not a big deal. But today, I got charged 61.40, which is way more than she told us. I will not mind paying, but don't lie to your customers, be sure to inform them. And just to make sure that the charges are not because we're irresponsible people and don't take care of the property. My husband and I we are extremely clean and picky up after ourselves. Also, we don't take anything that it's not ours.

Very good

Superb

Exceptional

Very good

Disliked: Every time you turned over in bed, the sheets would pop off the mattress

Exceptional

just a overnight stay on...

Liked: easy to get around..
Disliked: the 14.95 parking fee at the Mountrain Grand

Very good