Holiday Inn Reading South M4 Jct 11 Guest Reviews
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Write a review
Tendai Sat, 14 June 2025
Bad
Ada Fri, 13 June 2025
A memorable weekend
Liked: Quiet , comfortable bed and everything very clean. Food was excellent . The function rooms were excellent
Disliked: The bathroom was very cramped . It could have been at least 2 ft wider .
Jack Fri, 13 June 2025
Superb
Liked: Clean. Friendly staff
Disliked: Bar service was a bit slow.
Gregoire Fri, 13 June 2025
Very good
Marsha Fri, 13 June 2025
Superb
Liked: Room size, cleanliness, and great customer service
Disliked: The air conditioning didn't work
Ryan Thu, 12 June 2025
Very good
Bartomiej Wed, 11 June 2025
Very good
Manuel Wed, 11 June 2025
Pleasant
Rawlinson Wed, 11 June 2025
Never returning to this hotel.
Disliked: The first rooms extractor fan didn’t work. So after a shower and doing her hair the rooms fire alarm went of. A concierge then came to the room and accused of smoking. I explained that my girlfriend was getting ready and that the steam must have caused the alarm to go off because the extractor fan wasn’t working.He insisted on barging into the room to check and in on my partner who was only in a towel.We were moved to another room, further away from everything in which the sink was blocked and didn’t drain.
Jamie Tue, 10 June 2025
Great customer service, staff remembered...
Liked: Staff were very friendly and accommodating, I arrived far earlier than expected and had concerns that I would not be able to check in, the person at reception was able to find a suitable room for me. When I arrived I ordered a coffee in the restaurant, the coffee machine wasn't working at the time for a cappuccino, the person at the bar still brought me a coffee, whilst I paid for this, she didn't forget and when I was waiting for a taxi she brought me a cappuccino at no extra cost.It was nice that on my first day, a lady from housekeeping came to check that everything was okay with the room.
Disliked: There was a lot of noise from people in the corridor late at night, it stopped shortly after 23:00 so wasn't too much of an inconvenience. The toilet seat wasn't fully secured, I would have spoken with reception about it, but as it didn't really cause much of an inconvenience there was no need.It would be nice to have a fridge in the room, with bottled water available.