Holiday Inn Portland-By the Bay Guest Reviews
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|0.9 miles from Portland centre|
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Twila, South Paris, visiting Aura Portland Sun, 29 April 2018
Liked: The people that were working were great.
Everett, Winterport, visiting Cross Insurance Arena Mon, 28 November 2016
Front desk was always available to answer any questions. Food and rooms were outstanding. We will definitely be staying there in the future.
Liked: Everything.... on a scale of 1-10 .. it was an 11.
Disliked: None at all.
Charlene, Cutler, visiting State Theatre Portland Sun, 25 September 2016
Liked: Easy accessibility to the venue. Take a side street - it wasn't even .2 miles. Streets easy to manuever.
Disliked: The hotel's restaurant wasn't able to serve breakfast that day.
Regina D, Portland ME, visiting State Theatre Portland Mon, 29 February 2016
We came up from CT to ME for my 17year old daughter to go to a concert and they were very helpful on giving me suggestions on how to get around since I was not from the area. They set me up with transportation and directions. Gave suggestions on dining and local shopping. Anything we asked for the staff were very prompt at responding or resolving issues. The pool was beautifully kept and warm. The rooms were kept pretty clean. Great experience at this particular hotel.
Liked: Customer service was extremely helpful.
Disliked: Lots of dust in our room.
Cecilia, Presque Isle, visiting State Theatre Portland Sun, 7 June 2015
Liked: Staff was friendly; beds were very comfortable!
Sue, Portland, visiting Cross Insurance Arena Sun, 15 February 2015
It was pretty pricey for not being responsive to noise and food not available. What food we did have (breakfast buffet) was great. Not sure if I will stay here again. It certainly was convenient for trips to the Old Port and the Cross Insurance Center.
Liked: Receptionist very nice on arrival and helpful with directions and map.
Disliked: Could not sleep due to very noisy neighbors. I complained to the night manager, but nothing was done. No sleep from 1:00 AM to 4:30 AM. Also disappointing that both the restaurant and room service was not available until 5:30 PM. We had an early engagement and planned on a quick meal - no luck, though.
Larry, Richmond Thu, 20 February 2014
The hotel was conveniently located, allowing quick and easy access to shopping, dining and entertainment. Perfect for our weekend plans.
Liked: The staff was friendly and helpful; the room was clean and well appointed. Overall a great experience. Will definitely stay there again.
Steve, visiting State Theatre Portland Tue, 15 October 2013
Disliked: This was a very expensive hotel. We ended up leaving at 2AM and driving home after discovering bedbugs in our bed. The hotel did refund, but that is no consolation for the trouble/stress involved in this. Absolutely disappointed and disgusted.
Peter, Walpole, MA Sun, 10 March 2013
Had a really good time. The lounge was very nice; great, helpful staff. The only problem is that they advertise a late night menu but when we called to order we were told they were closed and had ran out of food. They gave us the number for a pizza delivery shop.
Liked: Location and clean.
Disliked: Kitchen ran out of food.