Holiday Inn Portland West - Hillsboro

Nice place, $10 a night...

Liked: Room was nice. Couch was showing signs of wear. Front desk staff friendly and professional.
Disliked: They are basically located in the middle of nowhere and are charging $10 a night for charging. It seems like a way to increase the price by $10.

The location was convenient, however...

Liked: Location
Disliked: Staff member was not friendly, and the room had an unpleasant smell.

Relaxing/good place to stopover while...

Liked: Convenience, good location, quiet
Disliked: N/A

I wouldn’t stay here again....

Disliked: My friend and I booked the same hotel at the same time. When I arrived I was charged a total of 189$ which I thought was the stay and deposit. My friend wasn’t charged. The next morning the front office called me at 8 am- mind you I have 3 kids one being a 10 month old. That call woke us all up. The lady said there was an issue with my card and when I looked at my bank they tried charging me 5 different times from 630-930 am 150$. I went down to the office and they said this was an “accommodation fee” so we ended up paying 300$ for a one night stay. She said the 189$ would return to my bank in 10 business days. None of this happened with my friend. She was only charged the 150$ after checking out. We were both treated so differently and honestly it was very disrespectful. I tried resolving this with the front office but was undermined multiple times and “this is just how we do things” but my friend received totally different service. So don’t go here if you don’t plan of spending $300 plus on a one night stay. Because I’ve yet to receive the remaining 189$ and that was supposed to be used for our trip at the zoo for our kids

Good

Liked: The room was really nice but the pull out sofa bed wasn’t very comfortable and had stains on it. The sheets for the pull out were not the correct size, they were for a twin size. Also not enough extra blankets and pillows.

Very enjoyable.

Liked: didn't eat
Disliked: Nothing

Staff was amazing. I just...

Liked: Sean was extremely considerate and helpful. The next morning we had breakfast and it wasn't that good. Everything else was great but we won't be eating breakfast there again. Too much CNN on. My God, 5 different TV's on and each was a news channel.
Disliked: Food.

Superb

It was very nice!