Holiday Inn Pensacola - University Area Guest Reviews
Write a review
|4.3 miles from Pensacola centre|
Write a review
Labarron Thu, 15 April 2021
Billy Thu, 15 April 2021
Craig Wed, 14 April 2021
Front Desk Check-In was smooth...
Liked: Great property. A little difficult getting in and out depending on which direction you need to travel.
Disliked: No access to a traffic light. Turning left to travel North on Davis Highway is not an option. You have to travel South to go North. Not a big issue at all. You just need to know prior to heading out
Phillip Wed, 14 April 2021
Disliked: There were several hairs in the bathroom, one in the sink and at least five on the shower wall.
Lana Wed, 14 April 2021
Liked: Basic breakfast due to restrictions for covid but still good and they offered hot and cold selections.
Front desk employee was very nice, helpful and had extra towels right there on hand when I needed them.
The room was large, lots of pillows and the beds were comfy and clean. Bathroom was well stocked and so was the pantry area with tea and coffee.
Disliked: I only stayed one night and didn't have any complaints for the night i stayed there, everything was very good and accessible. I guess if i had to pick one thing is they could have had more than one person up front, it got busy during check in and the phone was ringing so one person trying to do it all.
Cardale Mon, 12 April 2021
Karen Mon, 12 April 2021
Staff always helps customer satisfaction
Liked: Room was comfortable
Disliked: The morning staff very unfriendly, and actually a little rude.. Late afternoon/evening staff super nice. She needs recognition for super customer service!
Nemyia Mon, 12 April 2021
Liked: Quite and clean
Disliked: WiFi was weak and kept kicking me off.
Courtney Sun, 11 April 2021
Very clean and staff was...
Liked: The pool and rooms
Jennifer Sun, 11 April 2021
Disliked: Hot tub cleanliness