Holiday Inn Ottawa East By IHG

My duvet cover had dirt stains on it so I asked for a new one; got one without a cover which had even darker stains on it. Asked several times after for a clean one (over the phone and at the desk) and never got one. Ended up sleeping with just the sheet but it definitely made me question how clean everything else was.

Very good

Liked: Great location, friendly staff.

Good value

Liked: Staff were friendly, onsite restaurant and bar (food was good, drinks were priced reasonably) location was good, overall clean, quiet
Disliked: The pillows were too soft, the a/c needs updating, no ice machine on my floor, desk was too high to work comfortably from

Exceptional

Good

Exceptional

Superb

Very good

Disliked: The only washer machine for the whole building wasn't working. We had to go elsewhere to do our laundry

Exceptional

Very good