Holiday Inn Orlando International Airport Guest Reviews
Write a review
6.9 miles from Orlando centre |
Write a review
Karina Wed, 10 April 2024
Very good
Melanie Thu, 4 April 2024
Not worth the cost
Liked: Jazmine was wonderful and was the only person on staff that was helpful. The beds were comfortable. Breakfast was good. Dinner at restaurant was so delicious! Restaurant waiter on night of April 3rd was a true gem.
Disliked: We chose this hotel for the free shuttle from airport and free breakfast as advertised. Their shuttle was broken down. Overheard the driver talking with another hotel staff later that night about how it was broke down before and keeps breaking down. In fact, they were joking about it and laughing and high fiving each other which is just an insult when you put so many people out for the night and made them wait on you. There was no sense of urgency or sincerity from the staff on the night of April 3rd. Was repeatedly told to wait by the driver. Called driver 4 times while we were at the airport. Waited an hour just to have him say they couldn't get it to work and we were to find our own transport. We had to pay $30 for an Uber to get to the hotel. No one on staff the night of April 3rd would help us out with compensation or picking us up at the airport. The woman at the check in counter actually told us that every hotel in the area has courtesy vehicles for airport pickup as of to say we should have just booked another hotel then
Reycel Mon, 1 April 2024
Amazing
Liked: i love the staff member, NiƱo is very helpful from guest service and joel from buffet breakfast, everyone is polite, i absolutely will be back on this hotel
Jim Sun, 31 March 2024
Superb
Shannon Fri, 29 March 2024
Exceptional
Liked: We were displaced from a canceled flight, and this was the first hotel that we found that had shuttle service from Orlando MCO. The evening shuttle driver Abram was beyond fantastic and so very kind, we have 4 small children and we had been traveling stuck in an airport for over 12 hours that day, and he was so helpful! The hotel was clean and they all had amazing and professional presentation.. Kay on the night shift 3/27 into 3/28 and Yasmine 3/28 during the dayshift were so kind, efficient, helpful and helped us! The food at the breakfast buffet was really very good and as a family of 6, displaced on a canceled flight without any help from the airlines, having the kids 11 and under eat free with an adult meal was so financially helpful!
Emily Fri, 29 March 2024
Exceptional
Liked: The staff was extremely friendly and accommodating when our flight was cancelled with 7 children at 1:00 in the morning. Kay and Yasmine went above and beyond!
Disliked: Nothing
Tiffany Tue, 19 March 2024
Excellent!
Liked: The shuttle drive was amazing! The front desk staff were amazing. The hotel was very clean!
Juan Tue, 19 March 2024
Exceptional
Patel Mon, 11 March 2024
Bad
Martin Mon, 11 March 2024
It hit the note
Liked: Good size. Nice bathroom and great shower!Worth it !!!
Disliked: Little to expensive