Terrible

Disliked: I should have been advise upon arrival there would be a function going on with loud music till late in the evening and should have been offered a room on the other side if the hotel...and I should have been advised that I was going to an adjoining room....the people in this room were noisy all night...

Suited really well and will...

Liked: Excellent location near the ViaRail/GO station. So convenient to see friends in places on the line.The staff at breakfast were first-class; really welcoming, efficient and became like old friends.
Disliked: Nothing in particular.

Very good

Bad

Don’t book through booking.com if...

Liked: Great location
Disliked: I wasn’t able to get my IHG points because I booked through booking.com. Not happy because I am a platinum elite member/ ambassador level so I don’t get my usual upgrades/niceties.

Was perfect for what we...

Liked: Walking distance to Go station. Staff very friendly. Helen from front dest extremely helpful telling us the best way to use Go transit. Pool was clean. Breakfast was good. Simple…what you would expect. Staff in dining room area very friendly.
Disliked: Breakfast was simple. They would cook eggs the way you wanted if you asked. Scrambled eggs served at the buffet. Would have like pancakes or waffles. But the buffet area was clean. Food was hot. Lots of cold options including fresh fruit.

Very good

Liked: Clean, helpful and friendly staff.
Disliked: Dated, poor lighting in room, very dark and lamps weren’t bright enough or not well placed. Door didn’t close or open easily.

Very good

Disliked: The breakfast was advertised as included in the room rate on booking.com. Holiday Inn gave the vouchers for the breakfast after I asked , they did not have it on record as including breakfast. It seems the information was not accurate on booking.com

See above

Liked: Not a lot
Disliked: Cleanliness; old decor; rude staff