The free office use was much appreciated.

Liked: Staff extremely kind, helpful, and patient.
Disliked: My room service breakfast wasn't delivered. I called, they said that they tried me but I wasn't there. Then I waited another 1/2 hour and called again. They realized the guy was delivering to the wrong room. Barely had time to eat before leaving.

Disliked: not a 3.5* hotel

Liked: Staff were great, extremely accommodating and friendly. Location was great.
Disliked: Construction noise from street, not great external sound insulation, wasn't able to sleep great (very light sleeper, not really hotel s fault). Also room was very small, but on par for NYC.

Liked: location
Disliked: the notes from others about outside noise are correct. But I was only there for the night so it didn't bother me

Liked: Clean room.
Disliked: Cleaning staff were shutting doors loudly and yelling "house keeping" all morning. They even knocked on my door even though we had hung up the door sign that says "privacy please." Our morning was ruined because of this.

Liked: nice quite place
Disliked: to small room

Liked: The staff was both kind and courteous. Everyone said hello upon entrance and goodbye every time I walked out of the lobby. They created a wonderful environment
Disliked: No not particularly

Liked: Good location, convenient to where I was doing business.
Disliked: The walls were on the thin side. I could clearly hear a loud conversation in the adjacent room.

Liked: Staff was excellent. Free wifi and premium channels on TV (which isn't the norm in NYC).
Disliked: Location is very far from midtown and subway use necessitates at least one transfer.

Liked: The staff are amazing. The rooms are clean and decently sized. It is a great location over all but the staff is the amazing part of this experience.
Disliked: Honestly nothing at all. May be have bigger rooms? But then again they are pretty decent size