Holiday Inn Norwich Ipswich Road Guest Reviews
Write a review
|2.0 miles from Norwich centre|
Write a review
Globetrotter1 Sun, 20 June 2021
Liked: The receptionist working there was polite and respectful.The room sizes were good, pillows lovely and comfortable.The lounge was comfortable and a decent size.
Disliked: I was attracted to this hotel for the use of the pool and the conjoining rooms. I was bitterly disappointed when I arrived to find I wasn't able to have rooms joined, even though my previous correspondence confirmed this would be possible and it had been confirmed via email. Secondly, after making the booking I was immediately messaged via email, in order to use the pool I had to call the pool to arrange a slot. After 2 weeks of trying to get through to them with no success. I did arrive to the hotel only to find due to technical issues it was out of action. (Which is understandle- however the next day I was not able to book a slot of swimming until 7pm-which was no good to me). I am not best pleased with my service regarding the pool- my children were really looking forward to making use of this opportunity.. Had I known access arrangements for the pool would be difficult - I would have booked else where.
Tom Sun, 20 June 2021
David Sun, 20 June 2021
Visitor Sun, 20 June 2021
Eric Sun, 20 June 2021
Liked: Very good breakfast.
Mark Sat, 19 June 2021
Jason Sat, 19 June 2021
Michael Sat, 19 June 2021
Liked: The breakfast
Gray Sat, 19 June 2021
Staff excellent, good VFM
Disliked: Food was nice but a bit mean on the portion sizes for the money, otherwise no complaints.
Diane Fri, 18 June 2021
Liked: The overall experience was very good helpful and friendly staff food was lovely I did think evening meals were a bit expensive but service was excellent rooms had everything you needed and were lovely and clean.